Gisselle Gonzalez
San Antonio,TX
Summary
Dedicated student with superior skills, working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring success in all working and educational aspects given in my journey.
Overview
8
8
years of professional experience
Work History
Lead Bartender
Saltgrass Steakhouse, Landry's
San Antonio, TX
11.2019 - Current
- Trained new bartenders on drink preparation and upselling techniques.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Stocked bar with beer, wine, liquor and related supplies.
- Talked easily with patrons to build rapport and earn repeat business.
- Advertised, marketed and recommended drink options to guests.
- Met customer, business operations and server needs with minimal errors or delays.
Judge Assistant
Judge Catherine Torres-Stahl
San Antonio, TX
06.2023 - 08.2023
- Handled meeting plans and conference organization requirements.
- Participated in client interviews, observed questioning process and documented information.
- Heard debate presented before court to determine and analyze litigant's arguments.
- Listened to plaintiff and defendant's testimony and arguments to establish facts of case.
- Understood and followed oral and written directions.
To-Go Specialist
Aspen Creek Bar And Grill
San Antonio, TX
08.2017 - 02.2019
- Exercised versatility in fast-paced, agile work environments.
- Identified opportunities to enhance specialization resulting in increased efficiency.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
Lead Hostess
Salsalitos
San Antonio, TX
07.2016 - 07.2017
- Enhanced guests' experiences by fulfilling special requests during visits.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Education
Bachelor of Arts - Criminal Justice
The University of Texas At San Antonio
San Antonio, TX06.2023
Associate of Arts - Criminal Justice
Northwest Vista College
San Antonio, TX06.2021
High School Diploma -
Harlan High School
San Antonio06.2019
Skills
- Deadline Driven
- Active Listening
- Attention to Detail
- Punctual and Reliable
- Time Management
- Verbal and Written Communication
- Information Research and Sourcing
- Suggestive Selling
- Proficient in Mixology
- Hospitality and Guest Service
Languages
Spanish
Professional
Timeline
Judge Assistant
Judge Catherine Torres-Stahl
06.2023 - 08.2023
Lead Bartender
Saltgrass Steakhouse, Landry's
11.2019 - Current
To-Go Specialist
Aspen Creek Bar And Grill
08.2017 - 02.2019
Lead Hostess
Salsalitos
07.2016 - 07.2017
Bachelor of Arts - Criminal Justice
The University of Texas At San Antonio
Associate of Arts - Criminal Justice
Northwest Vista College
High School Diploma -
Harlan High School
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