Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Generic

Gisselle Gonzalez

Dallas,TX

Summary

My name is Gisselle Gonzalez and I am currently a shift supervisor/barista at Starbucks. I can provide excellent and professional customer service skills, as well as any problem solving skills, if needed. I intend to develop any professional work experience utilizing excellent communication,organizational, and multitasking skills. I'm an enthusiastic employee willing to learn and take on any new challenges that I may encounter in order to master any tasks given to me.

Overview

5
5
years of professional experience

Work History

Shift Supervisor/Barista

Starbucks
Dallas, TX
10.2019 - Current
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Provided excellent customer service to resolve customer complaints in a professional and timely manner.
  • Greeted customers upon entering the building, providing a friendly and welcoming atmosphere.
  • Provided translation assistance for customers with limited English proficiency.

Education

High School Diploma -

Thomas Jefferson High School
Dallas, TX
05-2018

Skills

  • Answering phones
  • Multi-tasker
  • Quick learner
  • Communication
  • Customer Service
  • Teamwork
  • Leadership
  • Help problem solve

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Reference

  • Derrick Rougeau

Timeline

Shift Supervisor/Barista

Starbucks
10.2019 - Current

High School Diploma -

Thomas Jefferson High School
Gisselle Gonzalez