Health Services Management graduate with excellent communication skills, a strong work ethic, and the ability to foster a positive work environment through collaboration. Skilled in customer service, bilingual in Spanish and English, and proficient in Microsoft Office applications, including advanced Excel. Passionate about promoting wellness and maintaining a balanced approach to physical and mental health.
· Deliver exceptional customer service by warmly greeting customers and effectively addressing inquiries to enhance shopping experience.
· Process transactions accurately and efficiently, maintaining a clean and organized checkout area to ensure compliance with operational standards.
· Explain promotions, loyalty programs, and payment options clearly to customers, fostering trust and encouraging program enrollment.
· Address customer concerns and resolve issues promptly and professionally.
· Ensure accuracy in issuing receipts, refunds, change, and tickets, reducing errors and maintaining financial accountability.
· Collaborate with team members to streamline checkout processes and improve overall operational efficiency.
· Maintain patience and professionalism when assisting customers, including managing unexpected situations like forgotten items mid-checkout.
· Implement proper bagging techniques to ensure customer satisfaction and product safety.