Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gisselle Jolalpa

Annapolis,MD

Summary

With over 4 years of experience at Mister Car Wash, I have developed and maintained strong skills in effective communication and teamwork. As a Customer Service Advisor, I consistently engage with customers to understand their needs and ensure a positive experience, contributing to the company’s reputation for excellent service. My managers describe me as hard-working, dependable, and always ready to support my team. I am now seeking to apply these skills in a setting that aligns more closely with my long-term goal of becoming a registered nurse.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Advisor

Mister Car Wash
Annapolis, MD
07.2020 - Current
  • Processed transactions using point-of-sale systems accurately.
  • Maintained cleanliness and organization of service areas.
  • Educated customers on additional services and promotions available.
  • Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
  • Identified customer needs and offered solutions to enhance the customer experience.

Education

Associate of Science - Nursing

Anne Arundel Community College
Arnold, MD
05-2027

Skills

  • Communication skills
  • Safety
  • Teamwork and collaboration
  • Positive attitude
  • Willingness to learn
  • Team building

Certification

  • CPR certified

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Customer Service Advisor

Mister Car Wash
07.2020 - Current

Associate of Science - Nursing

Anne Arundel Community College

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