Gisselle Lucas
Jacksonville
Summary
Dynamic sales professional with a proven track record at Uhaul Moving And Storage, excelling in client relations and customer assistance. Adept at implementing sales strategies and building rapport, I effectively processed rental agreements while enhancing customer satisfaction. My adaptability and strong communication skills drive team success and operational efficiency.
Overview
8
8
years of professional experience
Work History
Sales Agent
Uhaul Moving And Storage
Jacksonville, FL
07.2023 - Current
- Assisted customers in selecting appropriate moving supplies and equipment.
- Provided accurate information on rental pricing and policies to enhance customer satisfaction.
- Managed inventory levels of trucks and packing materials to ensure availability.
- Processed rental agreements and payments efficiently, maintaining transaction accuracy.
- Cross selling on every call to benefit the customer needs.
Office Assistant
Granite Construction
08.2020 - 07.2021
- Coordinated office activities, ensuring seamless communication between departments.
- Managed scheduling and calendar for executives, optimizing time management.
- Assisted in preparing reports and presentations, enhancing data accuracy and clarity.
- Provided administrative support by maintaining filing systems and documentation processes.
- Utilized Microsoft Office Suite to create documents and spreadsheets efficiently.
- Supported onboarding of new staff by organizing training materials and resources.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
- Assisted with weekly payroll for staff of 200
Assistant Manager
Colorvision International Inc
09.2018 - 12.2019
- Assisted in developing and implementing operational strategies to enhance team performance.
- Coordinated daily activities to ensure efficient workflow and productivity across departments.
- Monitored inventory levels, ensuring timely replenishment and minimizing stock discrepancies.
- Facilitated training sessions for new staff, promoting understanding of company policies and procedures.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
High School Diploma -
East River High School
Orlando, FL07-2014
Skills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Call control
- Adaptability to change
- Objection handling
- Sales strategies
- Paperwork processing
- Building rapport
- Cross-selling techniques
- Customer service
Timeline
Sales Agent
Uhaul Moving And Storage
07.2023 - Current
Office Assistant
Granite Construction
08.2020 - 07.2021
Assistant Manager
Colorvision International Inc
09.2018 - 12.2019
High School Diploma -
East River High School