Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gisselle Lucas

Jacksonville

Summary

Dynamic sales professional with a proven track record at Uhaul Moving And Storage, excelling in client relations and customer assistance. Adept at implementing sales strategies and building rapport, I effectively processed rental agreements while enhancing customer satisfaction. My adaptability and strong communication skills drive team success and operational efficiency.

Overview

8
8
years of professional experience

Work History

Sales Agent

Uhaul Moving And Storage
Jacksonville, FL
07.2023 - Current
  • Assisted customers in selecting appropriate moving supplies and equipment.
  • Provided accurate information on rental pricing and policies to enhance customer satisfaction.
  • Managed inventory levels of trucks and packing materials to ensure availability.
  • Processed rental agreements and payments efficiently, maintaining transaction accuracy.
  • Cross selling on every call to benefit the customer needs.

Office Assistant

Granite Construction
08.2020 - 07.2021
  • Coordinated office activities, ensuring seamless communication between departments.
  • Managed scheduling and calendar for executives, optimizing time management.
  • Assisted in preparing reports and presentations, enhancing data accuracy and clarity.
  • Provided administrative support by maintaining filing systems and documentation processes.
  • Utilized Microsoft Office Suite to create documents and spreadsheets efficiently.
  • Supported onboarding of new staff by organizing training materials and resources.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
  • Assisted with weekly payroll for staff of 200

Assistant Manager

Colorvision International Inc
09.2018 - 12.2019
  • Assisted in developing and implementing operational strategies to enhance team performance.
  • Coordinated daily activities to ensure efficient workflow and productivity across departments.
  • Monitored inventory levels, ensuring timely replenishment and minimizing stock discrepancies.
  • Facilitated training sessions for new staff, promoting understanding of company policies and procedures.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Education

High School Diploma -

East River High School
Orlando, FL
07-2014

Skills

  • Client relations
  • Customer assistance
  • Sales training
  • Technical support
  • Call control
  • Adaptability to change
  • Objection handling
  • Sales strategies
  • Paperwork processing
  • Building rapport
  • Cross-selling techniques
  • Customer service

Timeline

Sales Agent

Uhaul Moving And Storage
07.2023 - Current

Office Assistant

Granite Construction
08.2020 - 07.2021

Assistant Manager

Colorvision International Inc
09.2018 - 12.2019

High School Diploma -

East River High School