Summary
Overview
Work History
Education
Skills
Languages
Employee Number
Department
Job Title
Personal Information
Timeline
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Gisselle Munoz

Clearwater

Summary

Experienced with patient care, clinical assessments, and medical documentation. Utilizes strong interpersonal skills to foster patient trust and enhance care delivery. Track record of maintaining accurate health records and implementing effective care strategies.

Overview

24
24
years of professional experience

Work History

HOME HEALTH INFUSION RN- PRN

HELPING HANDS HOMEHEALTH CARE, INC
09.2021 - Current
  • Administered patient care and monitored vital signs to ensure safety and comfort.
  • Streamlined medication administration processes, reducing errors and improving compliance with protocols.
  • Evaluated patient histories, complaints, and current symptoms.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Managed care from admission to discharge.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Collaborate with doctors, pharmacies and administrators to develop individualized care plans to provide the best quality of care to patients.

Patient Access Representative - Part Time

BayCare Health System
02.2021 - Current


  • Coordinated patient scheduling, optimizing appointment availability and minimizing wait times.
  • Assisted patients in navigating healthcare options, providing clear information on services and resources available.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
  • Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
  • Reduced patient anxiety, providing clear explanations of procedures and addressing concerns compassionately.
  • Responded to inquiries by directing calls to appropriate personnel.

Outpatient PATT, Pre-op, and Endo Registered Nurse

BayCare Bardmoor Outpatient Surgery and Endoscopy Center
02.2009 - 09.2019


  • Collaborated with interdisciplinary teams to develop personalized care plans for patients.
  • Educated patients and families on health management, disease prevention, and medication adherence.
  • Implemented evidence-based practices to enhance patient outcomes and improve care quality.
  • Evaluated patient histories, complaints, and current symptoms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches..
  • Managed patients recovering from medical or surgical procedures.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Assist physicians during endoscopy, surgical and anesthetic

procedures.

ICU STAFF RN / ICU CHARGE RN

Suncoast Hospital
09.2001 - 08.2008

* Followed all personal and health data procedures to effectively

comply with HIPAA laws and prevent information breaches.

* Offered exceptional care and support to individuals recovering

from acute incidents and dealing with chronic conditions.

* Monitored patients' respiration activity, blood pressure and

blood glucose levels in response to medical administration.

* Developed strong relationships with patients'' families by

providing regular updates on treatment progress supporting

decision-making processes surrounding end-of-life care

options when needed.

* Supervised and managed daily scheduling, tasking, and

administration.

* Enhanced interdisciplinary collaboration through effective

communication and teamwork with physicians, therapists,

nurses and support staff.

* Provided skilled, timely and level-headed emergency response

to critically-ill patients.

* Contributed to a reduction in hospital-acquired infections

through strict adherence to infection control protocols and

proper hand hygiene.

* Participated in staff meetings and continuing education

programs to stay current on best practices and maintain

licensure requirements.

* Implemented oral medication, intramuscular injections and IV

administration, catheter insertion, and airway management.

* Performed various nursing interventions such as wound

dressing, vital sign monitoring, and specimen collection.

Education

Bachelor of Science - NURSING

UNIVERSITY OF SOUTH FLORIDA COLLEGE OF NURSING
TAMPA, FL
06-2001

Skills

  • Basic life support
  • Compassion and empathy
  • Medication and IV administration
  • Patient assessment
  • Strong clinical judgment
  • IV setup
  • Health promotion
  • Lab draw skills

Languages

Spanish
Native or Bilingual

Employee Number

B094907

Department

Radiology Scheduling

Job Title

Patient Access Rep

Personal Information

  • Title: PATIENT ACCESS REP
  • ID Number: B094907

Timeline

HOME HEALTH INFUSION RN- PRN

HELPING HANDS HOMEHEALTH CARE, INC
09.2021 - Current

Patient Access Representative - Part Time

BayCare Health System
02.2021 - Current

Outpatient PATT, Pre-op, and Endo Registered Nurse

BayCare Bardmoor Outpatient Surgery and Endoscopy Center
02.2009 - 09.2019

ICU STAFF RN / ICU CHARGE RN

Suncoast Hospital
09.2001 - 08.2008

Bachelor of Science - NURSING

UNIVERSITY OF SOUTH FLORIDA COLLEGE OF NURSING
Gisselle Munoz