Gisselle Ruiz
La Quinta,CA
Summary
Dependable and successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Packaging
Friday farms
12.2021 - Current
- Packing cannabis products and labeling the products.
- Optimized warehouse space utilization by designing efficient pallet patterns and stacking configurations.
- Assisted with inventory management, ensuring accurate stock levels and timely restocking of high-demand items.
- Contributed to increased sales revenue by staying informed about the latest industry trends and product offerings.
- Strengthened relationships with vendors to secure exclusive deals and promotions for the store''s clientele.
- Boosted customer loyalty through regular follow-ups, addressing inquiries or concerns promptly and professionally.
- Enhanced customer satisfaction by providing personalized cannabis product recommendations based on individual needs and preferences.
Server/Hostess
Monsoon India
11.2022 - 05.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Juicer/Cashier
JUICE IT UP
02.2020 - 09.2022
- Shift lead/cashier/juicer, Restocking FOH/BOH, Placing inventory and produce orders, Memorizing recipes and drink orders
- Boosted customer satisfaction by efficiently preparing and serving high-quality juice blends.
- Maintained a clean and organized workspace, ensuring compliance with health codes and regulations.
- Educated customers on the benefits of juicing, leading to increased loyalty and repeat business.
- Assisted in managing inventory levels to minimize waste and ensure product freshness.
- Collaborated with team members to streamline tasks for efficient service delivery during peak hours.
- Upsold additional products such as supplements or snacks, resulting in increased overall sales revenue.
Starbucks Barista
Target
09.2021 - 03.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Bakery Clerk
Bristol Farms
11.2020 - 05.2021
- Restocking the floor, Taking Inventory, Placing inventory orders, Placing customers cake and food orders
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Receptionist
Diana Lazalde hair salon
09.2016 - 07.2018
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Science - Computer Science And Programming
College of The Desert
Palm Desert, CA03.2026
Licensed in Beauty Aesthics - Aesthetics
International School of Beauty
Palm Desert, CA06.2021
High school diploma or GED -
Summit High School
La Quinta, CA06.2020
Skills
- Cash Handling
- Cashiering
- Food Preparation
- Food Service
- POS
- Shift Management
- Store Management Experience
- Bilingual
- Food Safety
- Merchandising
- Cleaning Experience
- Upselling
- Food Handling
- Produce Experience
- Food Production
- Customer Service (2 years)
- Packaging
- Kitchen Experience
- Cooking
- Inventory Control
- Barista Experience
- Coffee Experience
- Serving Experience
- Heavy Lifting
- Spanish
- Body Waxing
- Dermabrasion
- Pricing
- Retail Sales
- Host/Hostess
- Busser
- Restaurant Experience
- Labeling Requirements Familiarity
Certification
- Esthetician License
- Food Handler Certification
Languages
Spanish - Fluent
Timeline
Server/Hostess
Monsoon India
11.2022 - 05.2023
Packaging
Friday farms
12.2021 - Current
Starbucks Barista
Target
09.2021 - 03.2022
Bakery Clerk
Bristol Farms
11.2020 - 05.2021
Juicer/Cashier
JUICE IT UP
02.2020 - 09.2022
Receptionist
Diana Lazalde hair salon
09.2016 - 07.2018
Bachelor of Science - Computer Science And Programming
College of The Desert
Licensed in Beauty Aesthics - Aesthetics
International School of Beauty
High school diploma or GED -
Summit High School
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