Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Gisselle Carolina Mendez

La Habra,CA

Summary

Dedicated and friendly associate with a proven ability to deliver exceptional customer service and efficient conflict resolution. Team-driven professional with a strong background in customer service and visual merchandising. Known for thriving in fast-paced and changing environments.

Overview

3
3
years of professional experience

Work History

At Your Service Associate

Macys Inc.
Brea, California
11.2023 - Current
  • Delivered excellent service when foot traffic was increasing, ensuring every customer felt attended to.
  • Kept product displays looking sharp and organized, making sure everything was easy for customers to find.
  • Handled customer complaints with empathy and effective problem-solving skills.

Receptionist

Jara's Barber Shop
Lomita, California
12.2022 - 05.2023
  • Answered incoming calls and took messages for both walk-ins and appointment guests.
  • Greeted visitors and provided them with assistance while keeping the front desk tidy.
  • Scheduled appointments for clients, customers, and other visitors.
  • Responded to customer complaints through Yelp, providing feedback and solutions.

Education

Associate of Science - Business Administration And Management

Fullerton College
Fullerton, CA
06-2026

Skills

  • Visual merchandising
  • Team collaboration
  • Customer service
  • Conflict resolution
  • Patience and tolerance
  • Handling customer complaints
  • Attention to detail
  • Strong work ethic

Languages

English
Native/ Bilingual
Spanish
Professional

References

References available upon request.

Timeline

At Your Service Associate

Macys Inc.
11.2023 - Current

Receptionist

Jara's Barber Shop
12.2022 - 05.2023

Associate of Science - Business Administration And Management

Fullerton College

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