Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gitonna Smith

Saint Cloud,FL

Summary

Become a part of a team that provides exceptional customer service to assist in the growth and development of our future society using information systems. To provide administrative and logistical support that positively influences day-to-day operations, while enhancing my own professional growth and development.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Trucking

Walmart
Columbus, OH
08.2023 - 08.2024
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated equipment and machinery according to safety guidelines.
  • Reviewed daily trucking logs and ensured compliance with safety regulations.

Trucking

D Logistics
Lockport, Illinois
06.2022 - 08.2023
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Attended mandatory safety meetings regarding new rules or regulations related to the trucking industry.
  • Reviewed daily trucking logs and ensured compliance with safety regulations.
  • Coordinated with shippers, receivers, airlines, trucking companies, customs officials, and other personnel to facilitate the movement of freight.

Trucking

Sierra Express
Chatsworth , GA
07.2020 - 01.2023
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked effectively in team environments to make the workplace more productive.
  • Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers.

Waitress

Dudleys
Lithonia, Georgia
01.2017 - 07.2020
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure accurate order preparation and delivery.
  • Handled cash transactions and processed payments accurately at the point of sale.
  • Resolved customer complaints promptly, ensuring satisfaction during their visit.
  • Resolved customer complaints by actively listening and providing effective solutions.

Clerk Assistant

United States Post Office
Atlanta, GA
09.2017 - 01.2018
  • Processed incoming and outgoing mail using automated sorting systems.
  • Maintained records of all incoming and outgoing mail items.
  • Attended weekly meetings with other post office staff members to discuss updates or changes in policies or procedures.
  • Prepared shipping labels for packages using appropriate labeling systems.
  • Inspected packages to ensure they met postal regulations.

Certified Nursing Assistant

DMS
Grand Rapids , MI
02.2012 - 08.2017
  • Knowledge of medical terminology.
  • Strong computer skills.
  • Proficient in spoken and written English.
  • Coordinated communication between patients and medical staff for efficient care.
  • Managed front desk operations, including greeting patients and answering inquiries.
  • Performed administrative tasks such as filing, faxing, photocopying and scanning documents.
  • Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
  • Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff to accomplish team goal setting to ensure medical care to patients is met.
  • Assisted with the scheduling of patient appointments and follow-up visits.
  • Maintained electronic health records and ensured data accuracy.
  • Maintain effective and efficient communication with the patient and medical centers.
  • Assist registered nurses and LPNs.
  • Scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals as it relates to access to care.

Education

Certified Nursing Assistant

Medical Walker
Grand Rapids, MI
06-2011

High School Diploma -

Percy L Julian High School
Chicago, IL
06-2009

Some College (No Degree) - Child Development

Grand Rapids Community College
Grand Rapids, MI

Skills

  • Strong customer service
  • Problem solving
  • Task organization
  • Accountability
  • Fluent in English
  • Word processing and typing in Microsoft Word
  • Medical terminology
  • Filing, data entry
  • Conflict resolution
  • Effective communication
  • Team collaboration

Certification

  • Certified Nursing Assistant
  • Commercial Driving License

Timeline

Trucking

Walmart
08.2023 - 08.2024

Trucking

D Logistics
06.2022 - 08.2023

Trucking

Sierra Express
07.2020 - 01.2023

Clerk Assistant

United States Post Office
09.2017 - 01.2018

Waitress

Dudleys
01.2017 - 07.2020

Certified Nursing Assistant

DMS
02.2012 - 08.2017

Certified Nursing Assistant

Medical Walker

High School Diploma -

Percy L Julian High School

Some College (No Degree) - Child Development

Grand Rapids Community College

Similar Profiles

CREATE PROFILE