Giuliana Baglieri
Miami,FL
Summary
Dedicated and bilingual worker with experience in food service, childcare, and costumer service. Organized, responsible, and adaptable, with strong communication and teamwork skills. Experience assisting at a college cafeteria and supporting after-school care operations. Quick learner with a strong work ethic, eager to contribute to a dynamic team.
Overview
5
5
years of professional experience
Work History
Cafeteria Worker
La Fortuna Restaurant
08.2022 - 12.2022
- Processed payments for orders and provided customers with change.
- Provided attentive service and proactively assessed guest needs.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
After-school Daycare
Family Business
03.2018 - 02.2020
- Self-motivated, with a strong sense of personal responsibility.
- Gained strong leadership skills by managing projects from start to finish.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL04-2027
Associate of Arts - Psychology
Santa Fe College
Gainesville, FL04-2024
Certificate - English Language
University of Florida
Gainesville, FL12-2021
High School Diploma -
Unidad Educativa "Virgen Del Rosario"
Venezuela 07-2019
Skills
- Costumer Service
- Bilingual: English & Spanish
- Microsoft Office
- Organizational Skills
- Strong Communication and Written Skills
- Teamwork & Collaboration
- Attention to Detail
- Good Telephone Etiquette
- Cultural awareness
Accomplishments
- Recognized for strong organizational skills and ability to multitask in fast-paced environments.
- Developed time management and teamwork skills while balancing work and responsibilities.
- Maintained cleanliness and organization
- Provided friendly customer service and handled transactions accurately.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Animal Care
- Playing Sports
- Reading
Timeline
Cafeteria Worker
La Fortuna Restaurant
08.2022 - 12.2022
After-school Daycare
Family Business
03.2018 - 02.2020
Bachelor of Arts - Psychology
Florida International University
Associate of Arts - Psychology
Santa Fe College
Certificate - English Language
University of Florida
High School Diploma -
Unidad Educativa "Virgen Del Rosario"
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