Giuliana Calandrucci
Amawalk,NY
Summary
Professional caregiver with solid background in providing personalized care and support. Skilled in managing daily living activities, medication administration, and creating safe and comfortable environment. Known for strong collaboration, reliability, and adaptability to evolving needs. Focused on delivering high-quality care and achieving positive outcomes with empathy and patience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Chatterbox
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Private Caregiver
Eileen Bradley
06.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Drove patients to appointments and errands, ensuring their transportation needs were met safely and punctually.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Scheduled daily and weekly care hours for client caseload.
Receptionist
Club Fit
11.2023 - Current
- Greeted incoming visitors and members professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Tracked important information in Excel spreadsheets and used the Jonas system to book appointments and take payments.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Education
Bachelor of Arts - Bachelors in Food Business Management
Culinary Institute of America
Hyde Park, NYBachelor of Science - Nursing
Westchester Community College
Valhalla, NY05-2027
High School Diploma -
Somers High School
Lincolndale, NY06-2022
Vocational Certification - Culinary Arts
PNW BOCES Tech Center
Yorktown Heights, NY05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Memory retention
- Problem-solving
- Cleanliness standards
- Team collaboration
- Allergy awareness
- Emergency medical care
- Scene safety
- Pediatric emergency care
- Spinal immobilization
- Behavioral emergencies
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- OSHA Certified
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
- EMS Safety Courses, Various accreditations focusing on safety within the EMS role.
- National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
- Mass Casualty Incident Management certification – Federal Emergency Management Agency or comparable entities.
- HazMat WMD Response Technician Level Certificates, Department of Homeland Security approved courses```.
- Emergency Medical Technician (EMT) - NYS
Timeline
Server
Chatterbox
08.2024 - Current
Private Caregiver
Eileen Bradley
06.2024 - Current
Receptionist
Club Fit
11.2023 - Current
Bachelor of Arts - Bachelors in Food Business Management
Culinary Institute of America
Bachelor of Science - Nursing
Westchester Community College
High School Diploma -
Somers High School
Vocational Certification - Culinary Arts
PNW BOCES Tech Center
Similar Profiles
Rebeca KempfRebeca Kempf
Assistant Bar Manager at ChatterboxAssistant Bar Manager at Chatterbox
Elliot ReiringElliot Reiring
Talk Show Host at Chatterbox SportsTalk Show Host at Chatterbox Sports
Olivia FlemingOlivia Fleming
Publicist Assistant at CHATTERBOX PUBLIC RELATIONSPublicist Assistant at CHATTERBOX PUBLIC RELATIONS