Giuliana Fresh
San Diego,CA
Summary
Profession and Dedicated customer service representative with a strong knowledge of commercial and residential Real Estate practices. Received degree with a Minor in Business Finance and an emphasis in Affordable Housing. Aiming to transition from On-Site Property Management to a Marketing or Design Role.
Overview
3
3
years of professional experience
Work History
Community Resident Representative
Irvine Company Apartment Communities
09.2023 - Current
- Enhanced resident relations by addressing concerns and providing timely solutions to issues.
- Managed lease renewals, resulting in high retention rates and sustained occupancy levels in a community with 650+ Apartments.
- Oversaw move-in/move-out processes, ensuring seamless transitions for both incoming and outgoing residents while minimizing vacancy periods.
- Implemented simple design elements into vacant units to increase leasing rates and decrease overall vacancy, 7.59% to 4.96% in 3 Months.
UC San Diego Real Estate Capstone Studio
UC San Diego
09.2021 - 03.2022
- Prepared a detailed pro forma financial analysis, evaluated all site constraints and opportunities, evaluated all market constraints and opportunities, and developed a complete urban design program.
- Developed a plan to market, lease, and/or sell the development.
UC San Diego Urban Design Practicum
UC San Diego
01.2021 - 03.2021
- Introduced the student to the theory and practice of urban design, the form of the built environment, and how it is created
- Tasked with redeveloping a chosen area in an effort to provide better pedestrian access, increased housing and facilitate alternative methods of transportation.
Education
Bachelor Degree - Real Estate and Development
University of California, San Diego
San Diego, CA06.2022
Triton Real Estate Organization (TREO)
San Diego, CA06.2022
Skills
- Strong customer services skills built from working 6 years in customer service jobs
- Strong computer skills
- Fluent in Portuguese and Conversational in Spanish
- Adaptability
- Digital Drafting
Timeline
Community Resident Representative
Irvine Company Apartment Communities
09.2023 - Current
UC San Diego Real Estate Capstone Studio
UC San Diego
09.2021 - 03.2022
UC San Diego Urban Design Practicum
UC San Diego
01.2021 - 03.2021
Bachelor Degree - Real Estate and Development
University of California, San Diego
Triton Real Estate Organization (TREO)
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