Giuliana Montes
Roselle,IL
Summary
Marketing Major with experience as Sales Associate and Cashier in high-end retail operations. Enhanced customer satisfaction and sales performance through effective product organization and strong customer service skills. Committed to teamwork and contributions that exceed revenue goals.
Overview
5
5
years of professional experience
Work History
Cashier
Caputo's Fresh Market
05.2026 - Current
- Processed customer transactions accurately using point-of-sale system.
- Scanned items efficiently while maintaining accurate price and coupon application.
- Assisted guests with product locations, pricing, and checkout questions.
- Balanced cash drawer and reconciled register discrepancies.
- Bagged groceries carefully to protect fragile and perishable items.
- Supported smooth store operations by delivering courteous, consistent service.
Sales Associate
HomeGoods
09.2022 - 07.2024
- Provided knowledgeable customer service by greeting customers and identifying specific needs.
- Ensured a welcoming store environment through diligent maintenance of floors, windows, and displays.
- Provided accurate product information about prices and services to customers.
- Restocked shelves promptly to maintain adequate inventory levels.
- Restocked shelves efficiently to ensure product availability for customers.
- Maintained cleanliness of store environment, ensuring pristine floors, windows, and displays.
Restaurant Hostess
Sal and Tony's
09.2021 - 11.2021
- Answered incoming calls, providing warm greetings and comprehensive details on menu items and services to enhance customer experience.
- Greeted customers and escorted them to their tables, fostering a welcoming atmosphere and positive first impression.
- Provided menus and responded to inquiries about menu items and daily specials, ensuring informed dining choices for customers.
Education
Bachelor of Science - Marketing
Illinois State University
Normal, IL05-2028
Skills
- Multi-tasking
- POS system operation
- Exceptional customer service
- Customer engagement
- Stocking and receiving
- Product presentation
- Multi-tasking strength
- Team collaboration
- Positive demeanor
- Customer engagement
- Work ethic and integrity
- Patience and empathy
Affiliations
- Member of Zeta Tau Alpha at Illinois State University
- We host and participate in many community service and philanthropy events around campus
Timeline
Cashier
Caputo's Fresh Market
05.2026 - Current
Sales Associate
HomeGoods
09.2022 - 07.2024
Restaurant Hostess
Sal and Tony's
09.2021 - 11.2021
Bachelor of Science - Marketing
Illinois State University