Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giuliana Perotti

Provo,UT

Summary

Friendly and adaptable professional with experience in leadership, customer service, and team collaboration. Skilled in training employees, managing operations, and creating positive experiences for both customers and coworkers. Dependable, organized, and passionate about creating welcoming environments and delivering excellent service.

Overview

6
6
years of professional experience

Work History

Crew Member

Trader Joe's
Orem, UT
02.2022 - Current
  • Worked closely with team members to meet store goals and maintain a smooth, efficient workflow.
  • Operated the cash register with accuracy and a friendly attitude, ensuring a positive experience for every customer.
  • Restocked and organized products across multiple sections to keep the store neat and easy to shop.
  • Welcomed customers warmly, and helped them find what they needed, creating a positive shopping environment.

Store Manager

Sodalicious
Orem, UT
01.2022 - 02.2022
  • Enhanced store efficiency to drive increased sales.
  • Controlled labor costs and tracked inventory to support profitability and maintain stock levels.
  • Created employee schedules that balanced team availability with store needs, while training new hires to succeed in their roles.
  • Kept employees informed about company policies and procedures to maintain consistency and alignment with business goals.

Assistant Manager

Sodalicious
Springville, UT
06.2021 - 01.2022
  • Supported the manager in overseeing daily operations, ensuring smooth and efficient store performance.
  • Collaborated with the manager to evaluate team performance and recommend employees for promotions.
  • Encouraged and implemented upselling techniques to boost sales and enhance the customer experience.

Shift Lead

Sodalicious
Springville, UT
07.2020 - 06.2021
  • Prepared menu items and accurately took customer orders to ensure a seamless service experience.
  • Maintained a clean and organized store environment by restocking supplies and assisting with daily upkeep.
  • Followed company procedures for drink and food preparation to meet quality and safety standards.

Einstein Bros. Bagels
Provo, UT
04.2019 - 11.2019
  • Ensured customer satisfaction by accurately preparing and serving orders.
  • Maintained a clean and organized workspace by restocking supplies, and supporting overall store cleanliness.
  • Adhered to company guidelines for food and drink preparation, prioritizing quality and consistency.

Education

Timpview High School
Provo, UT
05.2021

Some College (No Degree) -

Utah Valley University
Orem, UT

Skills

  • Teamwork and collaboration
  • Customer service expertise
  • Effective communication
  • Leadership and training
  • Sales and upselling skills
  • Organization and time management
  • Flexible and adaptable
  • Dependable and responsible

Timeline

Crew Member

Trader Joe's
02.2022 - Current

Store Manager

Sodalicious
01.2022 - 02.2022

Assistant Manager

Sodalicious
06.2021 - 01.2022

Shift Lead

Sodalicious
07.2020 - 06.2021

Einstein Bros. Bagels
04.2019 - 11.2019

Timpview High School

Some College (No Degree) -

Utah Valley University

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Giuliana Perotti