Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giuliana Seta

Clermont,FL

Summary

My name is Giuliana Seta, I'm 20 years old and Brazilian. It's been three years since I moved to the United States from Brazil and I'm loving the experience of living here. Since I was born, my life has always been a rush, that's because I'm passionate about an active lifestyle, and I'm not particularly eager to stay still. In addition to studying hard, I've always dedicated myself to physical activities like swimming, circus, and dancing. I worked in a variety of service, coordination, and operations roles. I always bring a positive attitude wherever I go. I learned a lot while working as a cashier and waitress at Bar Quintal da Maria, Brazilian Pastries, and Ihop. I was a hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Currently, I’m working with entertainment at Universal Orlando and studying at Valencia College to get my Associates Degree in General Studies. I`m passionate about animals so I intend to take my Bachelor in Zoology and Pre-Veterinary at UCF and later get my Doctor Veterinary Medicine at UF. My goal is to rescue and care for animals that have been mistreated and abused in the US. Saying that, I would love to get some experience in animal shelters, clinics and hospitals! My plan for life is to help those who can not ask for help.

Overview

4
4
years of professional experience

Work History

Character Actor

Universal Orlando
Orlando, FL
01.2025 - Current
  • Performed and puppeteered a character following protocols at the Le Cirque Arcanus show at the new Universal Epic Universe park.

Server

IHop Cafe
Clermont, FL
02.2023 - 01.2025
  • Responded to ad hoc cleaning duties at end of shift.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.

Server and Cashier

Brasilian Pastries
Orlando, FL
10.2022 - 01.2023
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Collected payments and provided accurate change.
  • Learned roles of other departments to provide coverage and keep store operational.

Server and Cashier

Bar Quintal Da Maria
São Paulo, Brasil , SP
11.2021 - 07.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Cambridge Certificate - English-as-a-Second-Language Education

Cultura Inglesa Association
São Paulo, Brasil , SP
12.2022

High School Diploma -

Escola São José De Vila Matilde
São Paulo, Brasil , SP
12.2021

Associate of Arts - General Studies

Valencia College
Orlando, FL

Skills

  • POS Systems
  • Cash Handling
  • Customer Service
  • Fast
  • Proactive
  • Great organizer
  • Kind and positive to people
  • Speak native portuguese
  • Speak advanced english
  • Staff Supervision
  • Reliable and Responsible
  • Cooperative Attitude
  • Honest and Ethical
  • Credit and Cash Transactions
  • Animal care
  • Animal empathy
  • Pet handling
  • Character development
  • Puppeteering techniques
  • Stage presence

Timeline

Character Actor

Universal Orlando
01.2025 - Current

Server

IHop Cafe
02.2023 - 01.2025

Server and Cashier

Brasilian Pastries
10.2022 - 01.2023

Server and Cashier

Bar Quintal Da Maria
11.2021 - 07.2022

Cambridge Certificate - English-as-a-Second-Language Education

Cultura Inglesa Association

High School Diploma -

Escola São José De Vila Matilde

Associate of Arts - General Studies

Valencia College
Giuliana Seta