Giuliana Van Simaeys
Shelby,MI
Summary
Dynamic professional with a proven track record in childcare and restaurant management. At Picano's Italian Grille, I enhanced customer satisfaction through effective complaint resolution and team leadership. Known for reliability and trustworthiness, I foster strong relationships while ensuring safety and efficiency in all operations. Committed to delivering exceptional service and nurturing environments.
Experienced with childcare, ensuring children's safety and well-being. Utilizes creative strategies to engage children in educational activities and promote development. Knowledge of household management and effective communication with parents to maintain supportive and nurturing environment.
Overview
9
9
years of professional experience
Work History
Nanny
Erin and Brad Carriere
04.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Communicated with parents regarding children's progress and development, raising any issues.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Restaurant Manager
Picanos Italian Grille
09.2016 - 12.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Education
Associate of Arts - General Studies
Macomb Community College
Warren, MI05-2026
High School Diploma -
Utica High School
Utica, MI06-2020
Skills
- Reliability and trustworthiness
- Schedule management
- Active listener
- Team management
- Customer engagement
- Staff management
- Complaint resolution
- Safety awareness
- Effective team leader
Timeline
Nanny
Erin and Brad Carriere
04.2023 - Current
Restaurant Manager
Picanos Italian Grille
09.2016 - 12.2024
Associate of Arts - General Studies
Macomb Community College
High School Diploma -
Utica High School
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