Giulianna R. Fornicola
Columbus
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Overview
2
2
years of professional experience
Work History
Intern
Franklin County Municipal Court
Columbus
05.2026 - Current
- Organized files and maintained accurate records for ongoing cases.
- Assisted court staff with case management and document preparation tasks.
- Observed court proceedings to gain insight into judicial processes and operations.
- Shadowed professionals to understand daily operational processes and team dynamics.
- Participated in meetings to observe decision-making and strategic planning discussions.
- Engaged with staff to learn about various roles within the organization.
Host
Marcella's
Columbus
09.2025 - Current
- Greeted and welcomed guests upon arrival to ensure a positive first impression.
- Coordinated reservations and communicated wait times to guests efficiently.
- Managed seating arrangements to optimize flow and guest comfort during peak hours.
- Assisted servers and kitchen staff by relaying guest needs promptly.
- Handled customer inquiries and resolved issues with professionalism and courtesy.
- Trained new hosts on procedures, policies, and customer service standards.
- Collaborated with management to improve guest experience through feedback collection.
- Managed incoming calls during busy shifts.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Host
Quaker, Steak and Lube
North Canton
05.2024 - 08.2025
- Handled high-pressure situations with composure, effectively managing large parties, or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Advised customers of wait times, took to-go orders, and handled DoorDash orders.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
Education
Bachelor of Science - Psychology, Minor in Criminology, (2024-2027)
The Ohio State University
Columbus, OH05-2027
Bachelor of Science - Psychology, Criminology (2023-2024)
West Virginia University
Morgantown, WV05-2024
Skills
- Customer service
- Optimistic Mindset
- Work ethic and integrity
- Teamwork and collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Exceptional communication
- Conflict resolution
- Critical thinking
Community Service & Volunteer Work
- Stark County Humane Society, 01/23-08/23, Volunteer, Collaborated with team members to implement enrichment activities for shelter animals. Promoted safe animal handling practices, offering care and enrichment to shelter animals. Walked animals in assigned area to complete daily enrichment.
Extracurricular Activities
Member of the Psychology National Honor Society, Psychology Club, and Sociology and Criminology Club.
Timeline
Intern
Franklin County Municipal Court
05.2026 - Current
Host
Marcella's
09.2025 - Current
Host
Quaker, Steak and Lube
05.2024 - 08.2025
Bachelor of Science - Psychology, Minor in Criminology, (2024-2027)
The Ohio State University
Bachelor of Science - Psychology, Criminology (2023-2024)
West Virginia University