Dynamic Controls Technician with a proven track record at Blue Frontier, excelling in PLC programming and automation systems integration. Adept at troubleshooting and enhancing equipment efficiency, I thrive in collaborative environments, delivering exceptional technical support and fostering user satisfaction. Passionate about continuous improvement and committed to safety and reliability in all projects.
Overview
8
8
years of professional experience
6
6
Certifications
Work History
Controls technitian
Blue Frontier
Boca Raton, United States
01.2024 - Current
Installed, calibrated, and maintained HVAC control systems, including programmable logic controllers (PLCs), direct-digital controls (DDCs), and building automation systems (BAS), ensuring reliable operation and compliance with design specs.
Interpreted electrical schematics to troubleshoot PLCs, HMIs, sensors, and motor controls.
Conducted system testing, calibration, and preventative maintenance to ensure reliability.
Supported commissioning and startup of control systems while adhering to safety codes.
Collaborated with engineers and maintenance teams to resolve technical issues promptly.
Configured VFDs and integrated SCADA systems within industrial networking protocols.
Diagnosed and troubleshot mechanical, electrical, and controls-system issues in HVAC installations—from wiring/sensor faults to control logic and automation problems—and implemented effective repairs to restore full functionality.
Prepared detailed service reports, documentation of work performed (including wiring changes, control-logic adjustments, material usage), and maintenance logs to support quality control and future.
Help Desk Analyst
The Pool Factor LLC
Boca Raton, United States
01.2018 - 01.2023
Provided technical support to users, resolving over 90% of issues on first contact.
Managed ticketing system to prioritize and track user requests efficiently.
Conducted training sessions for new staff on software applications and troubleshooting techniques.
Collaborated with IT team to identify and implement system improvements.
Maintained documentation of procedures and user guides for reference.
Provided technical support to end-users by troubleshooting hardware, software, and network issues across multiple platforms.
Responded to service tickets via phone, email, and remote tools, ensuring timely resolution and high customer satisfaction.
Assisted with user account management, password resets, and system access using Active Directory.
Supported Microsoft Office Suite, VPN connectivity, printers, and mobile devices.
Documented solutions and contributed to the internal knowledge base to streamline future support.
Collaborated with IT teams to escalate complex issues and improve support processes while maintaining professionalism in high-pressure environments.