Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Giuseppe Abbate

Giuseppe Abbate

West Chester,PA

Summary

Regional Flight Attendant with broad knowledge and understanding of airline operations. Strong in customer service, safety protocol enforcement, and passenger care. Notable contribution includes improvement of inflight services to enhance overall passenger experience. Committed to maintaining professionalism and ensuring passenger satisfaction at all times. Flexible and fluent in multiple languages (English, Spanish and Italian) offering outstanding customer service skills. Thrives in team-centered environment, multitasking, stress management, teamwork and cultural awareness. Looking to apply skills in new file focused on serving international cliental. Previous skills acquired such as First Aid administration, CPR, PA system operation, aircraft evacuation procedures, and aviation security were all covered during training with previous Flight Attendant position at Ryanair (2017-18).

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Just recently started Flight School training to become a Commercial Rated Pilot In a Part 61 operation in Coatesville, PA

In addition, diligent pizza maker offering several-year background preparing pizzas. In-depth knowledge of safe knife-cutting techniques and health and safety codes.

Overview

8
8
years of professional experience

Work History

Pizza Maker

Lorenzo and Sons pizza
West Chester , PA
11.2021 - Current
  • Collaborated closely with team members to achieve project objectives and meet deadlines
  • Recognized by management for providing exceptional customer service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
  • Organized food preparation stations and regularly replenished supplies.
  • Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.

Cook

Vincent’s pizza
Gackle, PA
06.2018 - 10.2021
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Executed proper techniques when preparing menu item ingredients.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Distributed food to service staff for prompt delivery to customers.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Used standardized recipes and other instructions to prepare food.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Set up work stations prior to opening to minimize prep time.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Received and stored food and supplies.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Flight Attendant

Ryanair
Alghero,London,Dublin, Europe
06.2017 - 06.2018
  • Assisted passengers during deplaning process by providing directions or other information as requested.
  • Cooperated with pilots and crew members while performing duties on board the plane.
  • Brewed hot coffee and prepared meals and snacks for passengers.
  • Served beverages and food items and provided key information about offerings to passengers during flights.
  • Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
  • Verified boarding passes and passports for all passengers.
  • Delivered onboard customer service including food and beverage service.
  • Followed safety, passenger and supply pre-flight checklists.
  • Observed passengers for intoxication or possible threat to safety.
  • Dealt with mechanical and passenger emergencies according to standards.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Took measures during unusual conditions to maximize safety of customers and crew.
  • Stocked aircraft cabin with items such as newspapers, magazines, beverages.
  • Helped guests locate seats and stow luggage in appropriate locations.
  • Verified levels of food, beverage and flight supplies before boarding new passengers.
  • Offered answers to passengers' questions and resolved issues that arose during flights.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Participated in pre-flight briefings to discuss flight details, weather and service plans.
  • Conducted preflight checks to assess general condition and cleanliness of aircraft.
  • Helped passengers feel comfortable by providing requested items and answering questions.
  • Administered and coordinated emergency procedures or care, enhancing onboard safety.
  • Inspected cabins before and after flights to identify and address problems impacting flight operations, safety or passenger comfort.
  • Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
  • Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
  • Scanned tickets from passengers and welcomed aboard.
  • Demonstrated proper use of seat belts, oxygen masks and flotation devices to prepare for emergencies.
  • Completed flight logs, passenger action reports and inventory paperwork with high attention to detail.
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Maintained database of in-flight entertainment and assisted passengers with selections.
  • Offered help with connecting flights or ground transportation upon arrival at destination airport.
  • Adhered to company policies regarding security measures and protocol at all times.
  • Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
  • Worked with air marshals, airport security, and ground personnel to remove unruly passengers.
  • Completed paperwork related to passenger manifests accurately after each flight.
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Encouraged passengers to stow large suitcases below-deck when flights allowed, and assisted with correct storage of belongings in overhead bins and under seats.
  • Kept cabin neat, clean and professional in appearance.
  • Checked safety equipment, food, and beverages, and airplane cabin prior to boarding.

Education

High School Diploma -

Souderton Area High School
Souderton
06-2016

Skills

  • Fluent in English, Spanish and Italian (Native Language)
  • Customer service
  • Flexible schedule
  • Speed and efficiency
  • Teamwork and collaboration
  • Attention to detail
  • Heavy lifting
  • Crew coordination
  • Flight safety
  • Preflight briefings
  • Passenger service
  • Medical intervention
  • Passenger support
  • Stress management
  • Safety briefings
  • Flight systems proficiency
  • Emergency response coordination
  • Emergency situations management
  • Reliability and punctuality
  • Guest services
  • Cabin searches
  • Time management
  • Strong work ethic
  • Multilingual skills
  • Clear communication
  • Airline operations
  • Professional appearance
  • Safety procedures
  • Calm under pressure
  • Public speaking
  • Teamwork and cooperation
  • Problem-solving
  • Empathy and patience
  • Adaptability and flexibility

Languages

English
Proficient (C2)
C2
Italian
Proficient (C2)
C2
Spanish
Advanced (C1)
C1

Timeline

Pizza Maker

Lorenzo and Sons pizza
11.2021 - Current

Cook

Vincent’s pizza
06.2018 - 10.2021

Flight Attendant

Ryanair
06.2017 - 06.2018

High School Diploma -

Souderton Area High School

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Giuseppe Abbate