Giuseppe Di Benedetto
New York,NY
Summary
Detail-oriented team player with strong organizational skills. With international experience in food and beverage and with ability to work in challenging environment, that provides me the opportunity of learning and grow. With big passion of knowledge for spirits and wines. To be a good team player & work with others to achieve business goals, recognizing the impact of own on other and need to support colleagues in achieving their goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Il Gattopardo NY, Fine Dining Restaurant
07.2022 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Helped management plan and serve bar menu exceeding customer expectations.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Upheld strict regulations for safe alcohol service and food safety.
Server
Il Gattopardo NY, Fine Dining Restaurant
06.2021 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Restaurant Manager
South Beach Group Hotels
01.2018 - 03.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
High School Diploma -
M.S.Savasta
ItalySkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Customer service expertise
- Organizational ability
- Responsible Alcohol Service
- Payment Processing
- Complex Problem-Solving
- Handling Difficult Customers
- Inventory
- Wine and liquor knowledge
- Staff Management
- Dining room management
- Cleanliness and hygiene
Certification
- Certified Bartending, NY.
Languages
English
Italian
Spanish
Timeline
Bartender
Il Gattopardo NY, Fine Dining Restaurant
07.2022 - 03.2024
Server
Il Gattopardo NY, Fine Dining Restaurant
06.2021 - 07.2022
Restaurant Manager
South Beach Group Hotels
01.2018 - 03.2020
High School Diploma -
M.S.Savasta
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