Giuseppe Rowell
business account executive
Norridge,IL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Sr. Business Account Executive
AT&T
05.2022 - Current
- Deliver exceptional results, consistently surpassing quotas and metrics by maintaining unwavering commitment to high activity levels
- Concluded FY 2023 at 118%, with remarkable Q4 performance of 138% against sales targets
- Demonstrated exceptional growth in FY 2022, achieving 128% of sales goal in the fourth quarter following comprehensive four-month initial training
- Aggressively pursue new business opportunities through proactive cold calling and targeted prospecting efforts
- Market a comprehensive range of telecommunication solutions, including services and equipment, to diverse clientele spanning from Enterprise to SMB sectors
- Strategically engage in competitive conversion strategies to capture market share from competitors
- Maintain a high level of prospecting activity, consistently scheduling, and executing new sales calls on a daily basis
- Employ a top-down sales approach, focusing on engaging C-level decision-makers to drive business outcomes
- Utilize consultative sales techniques to identify and address customer needs, ensuring tailored solutions, close deals by emphasizing the value-added services offered, driving customer satisfaction and loyalty
- Optimize outcomes through effective time and territory management strategies
- Diligently record new leads, account details, and pertinent organizational information into the internal CRM system to ensure streamlined operations and comprehensive data management.
- Managed territory assignments for optimal coverage and maximized potential for reaching target customers.
Sr. Retail Sales Consultant
Comcast
02.2016 - 05.2022
- Achieved prestigious Elite Club status (Presidents Club) for three consecutive years (2019-2021), ranking in the top 3% company-wide and holding the #2 position in the highly competitive Chicagoland region
- Recognized as the Top CDV & HSI Winner in the Chicagoland region for FY 2021
- Surpassed annual sales quotas by an outstanding 225% in FY 2021, maintaining exceptional performance levels across 2019, 2020, and 2021
- Spearheaded the acquisition of over 1,500 new accounts during tenure with the company, demonstrating a strong ability to generate substantial business growth
- Drove new business development through proactive cold calling and targeted prospecting, consistently identifying and capitalizing on lucrative opportunities
- Secured new clientele by effectively positioning offerings to outperform competitors, showcasing a talent for strategic market penetration
- Exceeded sales targets by adeptly converting prospect engagements into valuable appointments, leveraging assertive follow-up strategies
- Employed a consultative sales methodology to meticulously understand and address customer needs, ensuring tailored solutions
- Identified and addressed potential pain points within new prospect accounts, demonstrating keen insight and solution-oriented thinking
- Marketed and sold a diverse range of wireless solutions, data plans, and telecommunications equipment, catering to evolving client needs
- Maintained a high level of activity to consistently surpass sales and revenue objectives, showcasing unwavering dedication and drive
- Optimized field performance by leveraging CRM tools and other sales resources to efficiently manage time and maximize outcomes.
Assistant Sales Manager
Sprint
02.2014 - 02.2016
- In FY 2015, orchestrated sales team's remarkable achievement, surpassing the annual sales goal by 20%, resulting in a robust $2.1M in annual revenue
- Individually contributed $432k to the overall revenue stream
- Demonstrated a tenacious focus on driving sales across wireless solutions, data plans, and telecommunications equipment, leveraging a proactive and results-driven approach
- Spearheaded consistent year-over-year sales growth, exceeding both sales targets and customer service benchmarks
- Pioneered the acquisition of new SMB accounts through hands-on, street-level outside sales initiatives, effectively expanding market presence and client base
- Executed targeted prospecting and cold calling campaigns, strategically engaging small and medium businesses to drive impactful B2B sales outcomes
- Systematically scheduled and executed sales calls, fostering productive engagements with SMB clients to nurture long-term business relationships
- Provided dynamic leadership to a 15-member sales team, serving as a mentor, coach, motivator, and goal-setter, ensuring alignment with organizational objectives
- Led comprehensive training initiatives, offering valuable insights and coaching to new hires on effective sales techniques, while continuously evaluating and enhancing the sales skill set of team members
- Consistently outperformed sales objectives by employing competitive strategies to capture market share from competitors
- Leveraged a consultative, needs-based sales approach to effectively engage prospects and drive successful sales closures
- Closed sales by emphasizing the quality of products and the value of customer service, cultivating loyalty and satisfaction among clientele
- Conducted in-depth analysis to identify and address customer needs, tailoring solutions to meet specific requirements, thus enhancing overall sales effectiveness
Education
BBA - Business Administration And Management
University of Arizona
Arizona 03.2021 - Current
Skills
- Product Promotion
- CRM software proficiency
- Product and Service Sales
- Account Servicing
- Strategic account development
- Product Promotions
- Customer Engagement
- Market Analysis
Accomplishments
- Supervised team of 22 staff members.
- Resolved product issue through consumer testing.
Timeline
Sr. Business Account Executive
AT&T
05.2022 - Current
BBA - Business Administration And Management
University of Arizona
03.2021 - Current
Sr. Retail Sales Consultant
Comcast
02.2016 - 05.2022
Assistant Sales Manager
Sprint
02.2014 - 02.2016
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