Giuseppe Slaibe

Amazon Fulfillment Operations

Advanced to Reliability Maintenance Engineering (RME) Technician Level II, focusing on enhancing reliability and performance of automated warehouse systems in a fast-paced environment.

Responsible for maintaining and troubleshooting advanced automation and material handling systems, including conveyor networks, motor-driven equipment, sensors, and programmable control components. Developed hands-on expertise supporting OPEX SureSort robotic sortation systems, including iBOT robotic carriers, charge rail systems, imaging conveyors, and automated gate mechanisms.

Conduct preventive and corrective maintenance to ensure maximum equipment availability and system reliability. Diagnose mechanical, electrical, and sensor-related faults using structured troubleshooting methods, minimizing operational downtime and maintaining continuous package flow across critical fulfillment operations.

Perform routine inspections and repairs on conveyor systems, drive assemblies, VFD-controlled motors, belt tracking systems, safety circuits, and electromechanical components, ensuring optimal performance and adherence to safety and operational standards.

Execute comprehensive preventive maintenance programs, including belt inspections, sensor calibration, camera and imaging system maintenance, robotic charging rail inspection, and system functional testing. These efforts contribute to increased equipment lifespan and reduced unexpected failures.

Work closely with operations leadership and cross-functional teams to rapidly identify and remove operational barriers impacting productivity. Maintain continuous communication with floor leadership to ensure associates can operate safely and efficiently during peak throughput periods.

Perform safety-critical system testing, including E-Stops, safety interlocks, and machine guarding verification, ensuring full compliance with safety regulations and Amazon operational standards. Strictly follow Lockout/Tagout (LOTO), NFPA 70E, and OSHA safety practices when performing maintenance on energized or high-risk equipment.

Support system reliability by identifying potential failure points and escalating follow-up maintenance work orders when necessary. Contribute to continuous improvement initiatives that enhance system stability, operational efficiency, and preventative maintenance effectiveness.

Provide technical guidance and knowledge sharing with team members, assisting in troubleshooting complex system faults and promoting best practices in maintenance procedures and safety protocols.

• Managed high-pressure tasks to ensure timely and accurate order processing.
• Identified and resolved complex issues, improving overall operational efficiency.
• Promoted to Learning Ambassador, training new associates across various paths in the facility.
• Ensured seamless communication with operations, troubleshooting, and fixing barriers for associates.
• Role: Tier 1 Fulfillment Associate (Kick-Out Operator → Problem Solver → Process Guide → Learning Ambassador)

• Received and stocked merchandise from distribution centers.
• Interacted with customers and associates professionally and positively.
• Excelled during high-pressure scenarios and seasons such as holidays and major sales.
• Escalated difficult customer concerns to management to resolve issues effectively.
• Utilized extensive knowledge of merchandise to recommend products based on customer needs.