Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Generic

Giuseppina Terribile

Summary

Dedicated clerk with 30 years of experience in offices. Superb attention to detail and multitasking talents.

Overview

48
48
years of professional experience

Work History

Administrative Clerk

Division Of Consumer Affairs
10.2013 - Current
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.

Call Center Customer Service Representative

Inspritec
07.2003 - 10.2013
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Resolved concerns with products or services to help with retention and drive sales.

Office Bookkeeper

Division Of Consumer Affairs (Nursing)
05.1975 - 08.1986
  • Verified checks that were received for the board of nursing daily.
  • Eliminated errors in financial recordkeeping through careful forecasting and budget administration.
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Established QuickBooks accounting system to reflect accurate financial records.

Education

Have 68 College Credits -

Union County College
Cranford, NJ

No Degree -

Fairleigh Dickinson University
Rutherford NJ
05.1978

Skills

  • Correspondence Typing
  • Professional Correspondence
  • Customer Follow-Up
  • Administrative and Clerical Support
  • Database Entry
  • Complex Transaction Processing
  • Verbal and Written Communication

Languages

Italian
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Administrative Clerk

Division Of Consumer Affairs
10.2013 - Current

Call Center Customer Service Representative

Inspritec
07.2003 - 10.2013

Office Bookkeeper

Division Of Consumer Affairs (Nursing)
05.1975 - 08.1986

Have 68 College Credits -

Union County College

No Degree -

Fairleigh Dickinson University

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Giuseppina Terribile