Sabrina Taylor
Morrow,GA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Field Operations Manager
Bobby Dodd Institute
Atlanta, GA
03.2022 - Current
- Manage Project Managers and their respective contracts
- Oversee internal job training
- Submit Quotes/Invoices/RFP's/Supply orders to internal and external customers
- Approve departmental time sheets
- Assist with ISO and CIMS as needed by attending meetings and compiling reports
- Assist with job cost and bid submission
- Quality control program management
- Build effective relationship with Customers and Site Representatives
- Assist with new business development, as requested
- Attends other BDI sponsored meetings and trainings
- Backfill cleaning vacancies as needed
Deli Manager
Bobby Dodd Institute
Atlanta, GA
04.2006 - Current
- Promoted to management position to recruit, train and supervise customer service reps and cashiers
- Foster an environment in which guests enjoy high levels of service and employees are motivated to deliver top performance
- Manage front-end operations to ensure friendly and efficient transactions at checkout
- Working knowledge of local and state sanitation inspection programs
- Working knowledge of Microsoft Word, Excel, Power Point, etc
- Ensures compliance to sanitation, and general workplace safety standards
- Responsible for purchasing, receiving, scheduling and managing service activities in compliance with Bobby Dodd Institute service systems
- Develops and implements programs to train employees
- Maintains employee documentation and records; prepares and maintains procedure manuals
- Responds to employee concerns/questions at the line level
- Guides employees through change
- Assist FSD in establishing & maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development
- Directly supervise three employees with responsibility for hiring, coaching, performance management and reviews
Crew Chief
Wendy's/Arby Group
01.2000 - 12.2005
- Industrious Fast Food Assistant Manager who ensures efficient daily operations in often fast-paced settings
- Adept at monitoring all typical restaurant activities including daily register tallies and staff hiring duties
- Specialize in maintaining high customer satisfaction rates and dealing with customer service issues
- Interviewed potential new hires and provided training
- Maintained employee records and prepared staff schedules
- Ensured that all food prep areas were kept clean
- Made sure tables and counters were cleaned on a regular basis
- Adhered to all applicable food preparation standards
- Dealt with employee issues as necessary including occasional dismissals
Instant Return Specialist
Hertz Car Rental
International Airport
01.1998 - 12.2000
- Provided information in a professional and courteous manner regarding transportation to the airport terminal
- Keep lot organized for ease of access and traffic flow
- Determined if vehicle is being returned with accurate amount of gas
- Understand the damage loss report reporting procedure
- Greeted all customers as they arrive on the lot
- Understand and processed rental/return documents, fuel services, days/extra hours/surcharges and optional coverages
- Reminded customer to check for personal belongings
- Identify any items found in the vehicle, date, time and turn into lost and found
Education
High school diploma -
Southside Comprehensive High
Atlanta, GA07.1996
High school diploma or GED -
Skills
- Food service
- Supervising Experience
- Leadership
- Microsoft Office
- Management
- Kitchen management experience
- Food Safety
- MS Office Suite - Word
- MS Office Suite - Excel
- MS Office Suite - PowerPoint
- MS Office Suite - Outlook
- Staff recruitment
Certification
BLS Certification
Servesafe Certified
Additionalinformation - Technicalskills
MS Office Suite - Word, Excel, PowerPoint, Outlook
Timeline
Field Operations Manager
Bobby Dodd Institute
03.2022 - Current
Deli Manager
Bobby Dodd Institute
04.2006 - Current
Crew Chief
Wendy's/Arby Group
01.2000 - 12.2005
Instant Return Specialist
Hertz Car Rental
01.1998 - 12.2000
High school diploma -
Southside Comprehensive High
High school diploma or GED -
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