Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Givi Gogoladze

Brooklyn,New York

Summary

Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation.

Overview

12
12
years of professional experience

Work History

Construction Worker

Aegis Work
10.2023 - 02.2024
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
  • Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
  • Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
  • Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials onto trucks and trailers.
  • Used variety of hand and power tools to complete tasks.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Mixed and poured concrete for variety of projects.
  • Installed drywall, siding and other structural components.

Bank Customer Service Representative

Alfa Bank
10.2021 - 10.2022
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Streamlined banking processes for increased efficiency and improved client experience.
  • Built strong relationships with customers, fostering trust and loyalty through exceptional service.
  • Assisted clients in navigating complex financial products, ensuring clarity and understanding of services offered.
  • Collaborated with team members to achieve branch sales targets by promoting banking products and services.
  • Maintained high-level knowledge of bank policies, procedures, and regulations to ensure compliance in all transactions.
  • Contributed to the growth of the bank''s customer base through effective cross-selling techniques and personalized service recommendations.
  • Managed cash drawer accurately and efficiently, adhering to strict security protocols for vault access and transaction processing.
  • Exceeded performance metrics by consistently meeting or surpassing productivity goals.
  • Provided expert guidance on account management, enabling customers to make informed decisions about their finances.
  • Supported fraud prevention efforts by diligently monitoring transactions for suspicious activity and escalating concerns as needed.
  • Answered bank phone lines and directed customers to appropriate department to address concerns.
  • Strengthened customer relationships by upholding strict standards and delivering fast, friendly customer service.
  • Processed various transactions with accuracy and according to bank standards and legal requirements.
  • Reviewed information in customer accounts and made recommendations for new products and services.
  • Went above and beyond with service to promote loyalty and support bank goals.
  • Stayed current on banking products, services and regulations to continue delivering top-notch service and support.
  • Consulted with customers on individual needs and offered solutions aligned with individual situations and preferences.
  • Investigated disputes and handled suspected fraud with diligence and attention to detail.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Assisted customers with banking needs and inquiries.
  • Maintained friendly and professional customer interactions.
  • Executed wire transfers, stop payments and account transfers.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Processed applications for new accounts.
  • Cross-sold credit cards, loans and other bank products.
  • Trained new hires on customer service policies and procedures.
  • Handled various accounting transactions.

Pre-Production Engineer

OOO "SpecMontazh GCO"
03.2020 - 09.2021
  • Developed comprehensive project schedules for pre-production tasks, resulting in better time management and reduced delays.
  • Improved production quality by conducting thorough design reviews and providing actionable feedback to designers.
  • Collaborated with design teams to identify and resolve potential production bottlenecks, ensuring timely product delivery.
  • Increased efficiency in manufacturing operations through effective pre-production planning and resource allocation.
  • Optimized pre-production processes by implementing innovative engineering solutions and streamlining workflows.
  • Supervised entire production process and prepared proper documentation for dispatch.
  • Performed root cause analysis and implemented corrective actions.
  • Performed regular production studies and machine analysis to identify any quality and process problems.
  • Inspected all machines and equipment and provided necessary repairs.
  • Managed supplier development efforts through engineering design, technical producibility, manufacturing reviews and development of solutions.

Driver

Self Employed
09.2019 - 02.2020
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Contributed to environmental sustainability efforts by reducing idling time whenever possible.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.

Point of Sale Manager

OAO "Roller-Plaza"
05.2012 - 07.2019
  • Enhanced customer satisfaction by implementing efficient Point of Sale systems and processes.
  • Reduced instances of cash discrepancies by implementing thorough reconciliation procedures.
  • Improved sales performance through targeted analysis of transaction data and the development of tailored promotions.
  • Implemented loss prevention strategies, resulting in a reduction of shrinkage and increased store profitability.
  • Boosted team morale by promoting a positive work environment and recognizing outstanding performance regularly.
  • Analyzed sales trends to inform merchandising decisions, optimizing product placement for maximum revenue generation.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Streamlined inventory management for improved product availability and reduced stock discrepancies.
  • Optimized employee scheduling, ensuring adequate staffing during peak hours to minimize wait times.

Employee of the Production Department

GBU " Zhilishnik"
06.2018 - 10.2018
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.

Education

Bachelor of Science - Economist

Plekhanov Russian University of Economics (PRUE)
Moscow, Russia
07.2012

Skills

  • Power Tool Operation
  • Scaffold building
  • Heavy Equipment Operation
  • Team-oriented and dependable
  • Framing
  • Materials Loading
  • Worksite preparation
  • Demolition
  • Installation coordination
  • Material Transport
  • Construction
  • Site preparation

Languages

Russian
Native or Bilingual
Georgian
Native or Bilingual
English
Professional Working

Timeline

Construction Worker

Aegis Work
10.2023 - 02.2024

Bank Customer Service Representative

Alfa Bank
10.2021 - 10.2022

Pre-Production Engineer

OOO "SpecMontazh GCO"
03.2020 - 09.2021

Driver

Self Employed
09.2019 - 02.2020

Employee of the Production Department

GBU " Zhilishnik"
06.2018 - 10.2018

Point of Sale Manager

OAO "Roller-Plaza"
05.2012 - 07.2019

Bachelor of Science - Economist

Plekhanov Russian University of Economics (PRUE)

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Givi Gogoladze