Proactive professional with a versatile background in service roles. Committed to customer safety and operational efficiency, leveraging quick learning abilities to deliver high-quality results in dynamic settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Barber
Self-employeed
Anchorage, AK
05.2017 - Current
Delivered high-quality haircuts and grooming services tailored to client preferences.
Managed appointment scheduling to optimize daily workflow and enhance customer satisfaction.
Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
Developed strong client relationships through effective communication and personalized service.
Waiter
Lahn Pad Thai
Anchorage, AK
01.2010 - 05.2017
Delivered exceptional customer service, ensuring satisfaction and repeat business.
Coordinated food and beverage orders efficiently during peak hours.
Trained new staff on menu offerings and service protocols.
Managed cash register operations, maintaining accuracy in transactions.
Customer Service Agent
Ravn Alaska
Anchorage, AK
09.2014 - 01.2016
Resolved customer inquiries and issues through effective communication and problem-solving techniques.
Processed transactions accurately using point-of-sale systems, ensuring smooth operations during peak hours.
Assisted in training new associates on customer service protocols and operational procedures.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Roofer Helper
Day and Night Construction
Anchorage, AK
05.2015 - 11.2015
Assisted in installation and repair of roofing systems, ensuring adherence to safety protocols.
Collaborated with team members to efficiently complete roofing projects on schedule.
Operated hand and power tools for cutting, shaping, and installing roofing materials.