Gizelle Govea
San Antonio,TX
Summary
Experienced healthcare professional with a strong commitment to contributing to patient care and support. Demonstrated ability to maintain high standards, ensuring patient comfort, and efficiently executing tasks. Proven focus on teamwork, adaptability, and achieving positive outcomes. Skilled in effective patient communication and maintaining a clean, safe environment. Known for reliability, flexibility, and readiness to meet changing needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer Coordinator
Bristol Hospice
11.2023 - Current
- Recruited, trained, and supervised a diverse group of volunteers to provide compassionate care and support to hospice patients and their families
- Developed and maintained volunteer schedules, ensuring appropriate staffing levels for patient care, emotional support, and administrative tasks
- Monitored volunteer performance and provided ongoing guidance and feedback to ensure compliance with hospice policies and best practices
- Facilitated communication between volunteers, healthcare staff, and families to ensure seamless care delivery and resolve any issues promptly
- Assessed patient and family needs, matching volunteers with appropriate skills and interests to optimize care and comfort
- Organized and led volunteer orientation sessions and continuing education programs to enhance volunteer effectiveness and adherence to hospice standards
- Tracked volunteer hours, activities, and progress to maintain accurate records and ensure compliance with regulatory requirements
- Provided emotional support and counseling to volunteers, helping them manage the emotional aspects of working in hospice care
- Collaborated with interdisciplinary care teams, contributing to holistic care planning and ensuring volunteers' roles supported overall patient well-being
- Promoted hospice volunteer opportunities through community outreach, recruiting new volunteers and strengthening the organization's presence within the community
CNA/HHA
Bristol Hospice
03.2023 - Current
- Responsible for assisting patients with all Activities of Daily Living (ADLs), including bathing, hygiene care, incontinent care, dressing/undressing, transferring, meal preparation, home management, light housekeeping, and feeding
- Demonstrated ability to show compassion and deliver the highest quality of care to clients
- Ensure timely reporting of any changes in patient condition to RN case managers
- Supported needs of 45+ residents under long-term care.
Resident Aide & Medication Technician Shift Lead
The Grandview of Westover Hills Assisted Living and Memory care
03.2021 - 03.2023
- Responsible for assisting residents with Activities of Daily Living (ADLs), including bathing, hygiene care, incontinent care, dressing/undressing, transferring, medication administration, laundry, and feeding
- Accurately record and report vital signs to hospice companies, doctors' offices, and other third-party care providers
- Maintain precise medication logs, including narcotics, for 60+ residents, ensuring stock levels are kept up-to-date
- Order medications from pharmacies and coordinate with doctors' offices for new prescriptions and orders as needed
- Lead and coordinate a team of 8-10 employees per shift, fostering efficient, productive teamwork through clear communication and effective problem-solving
CNA/HHA
Suncrest Hospice
09.2021 - 02.2023
- Responsible for assisting patients with all Activities of Daily Living (ADLs), including bathing, hygiene care, incontinent care, dressing/undressing, transferring, meal preparation, home management, light housekeeping, and feeding
- Demonstrated ability to show compassion and deliver the highest quality of care to clients
- Ensure timely reporting of any changes in patient condition to RN case managers
- Supported needs of 30+ residents under long-term care.
Seasonal Sales Associate
Kohls
12.2020 - 02.2021
- Responsible for providing customers with information on current merchandise, store promotions, and upcoming events
- Execute operational processes efficiently to drive sales and improve credit card conversion rates
- Managed returns, exchanges and refunds in accordance with store policy.
Education
BSN -
Galen College of Nursing
San Antonio, TX12.2025
Pre Requisites -
Alamo Colleges
San Antonio, TX12.2022
Diploma -
William J. Brennan High School
San Antonio, TX02.2021
Skills
- Reliable and punctual
- Strong Interpersonal Skills
- Effective Time Management
- CPR/BLS Certified
- Customer service
- Leadership
- Volunteer coordination
- Laundry services
- Assisted living experience
- Problem-solving skills
- Interpersonal communication skills
- Patient care
- Elderly care
- Listening skills
- Vital signs monitoring
- Dementia care
Certification
- CNA
- BLS
Timeline
Volunteer Coordinator
Bristol Hospice
11.2023 - Current
CNA/HHA
Bristol Hospice
03.2023 - Current
CNA/HHA
Suncrest Hospice
09.2021 - 02.2023
Resident Aide & Medication Technician Shift Lead
The Grandview of Westover Hills Assisted Living and Memory care
03.2021 - 03.2023
Seasonal Sales Associate
Kohls
12.2020 - 02.2021
- CNA
- BLS
BSN -
Galen College of Nursing
Pre Requisites -
Alamo Colleges
Diploma -
William J. Brennan High School
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