Gizelle Morales
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Operations Clerk
RP Lee Youth Center
09.2022 - Current
- Coordinates & schedules with outside organizations to set up private events, drills & military functions
- Responded to inquiries from callers seeking information.
- Collaborated with team members to achieve department goals, contributing to a positive work environment through clear communication and active participation in meetings.
- Delivered prompt and accurate assistance on various operational matters such as account updates, transaction inquiries, dispute resolution – elevating customer experience levels significantly during interactions.
- Processes over 130 invoices monthly in alignment with companies policies and deadlines
- Input data into spreadsheets and databases.
- Facilitates effective communication by promptly responding to phone calls & emails daily
- Maintains, updates, and organizes medical records digitally
- Oversee the record management for over 300 families digitalizing all paper records to an online system
- Greeting & directing visitors to designated area
- Proficient in Microsoft Word, Excel, Adobe Acrobat & CYP-BMS.
Caregiver
Main CDC
04.2022 - 09.2022
- Allows and encourages clients to be independent as possible
- Assists clients with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the clients service plan
- Serves and prepares meals to clients in the dining room or apartments and may assist in preplanned menus
- Encourages client to eat a proper diet and take adequate fluids while respecting the client's right to free choice and records and reports changes in clients eating habits to the supervisor
- Assists clients with medication as defined in medication procedure; assists or supervises client who self-administer medication; follows physician orders and state laws and exhibits understanding of and follows medication policies and procedures
- Maintains a clean, safe, and orderly environment for the clients; performs general housekeeping; and follows cleaning schedules for clients laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
High school diploma -
Mitchell High School
Colorado Springs, COSkills
- Office Software (Excel, Word, CYP-BMS)
- Data Entry
- Scheduling & Calendar Management
- Child Development
- Accounting
- Administrative Tasks
- Record Sorting & Filing
- Team Collaboration
- Multitasking & Prioritization
- Operational Excellence
- Flexible & adaptable
- Attention to detail
- Reliable & Punctual
Volunteer Work
Care & Share Food Bank Volunteer
● Participated in an orientation and training.
● Greeted all customers and ensure they have a positive shopping experience.
● Effectively addressed customer questions, requests, and problem solve as needed.
● Kept all shelves organized, clean, well-stocked, and properly rotated.
● Assisted food pantry staff by bagging bread, fresh produce, and other food items delivered.
Timeline
Operations Clerk
RP Lee Youth Center
09.2022 - Current
Caregiver
Main CDC
04.2022 - 09.2022
High school diploma -
Mitchell High School
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