Dayani Martinez
Homestead,FL
Summary
Conscientious Healthcare professional offering over 2 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
3
3
years of professional experience
Work History
Santa Lucia
Front Desk , Medical Assistant
01.2022 - 03.2023
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Davila Medical Center
Medical Assistant
02.2020 - 03.2021
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Associate of Science - Medical Assisting
Opportunity Training Careers
Hialeah, FL02.2020
Associate of Science - Dental Assisting
Florida National University
Hialeah, FL02.2019
High School Diploma -
Westland High School
Hialeah, FL08.2014
Skills
- Customer Service
- Answer Telephone Calls
- Scheduling Appointments
- Calendar Management
- Referral Coordination
- Front Desk Operations
- Microsoft Office
- Front Desk Reservations
- Call Answering and Routing
- Telephone Reservations
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Santa Lucia
Front Desk , Medical Assistant
01.2022 - 03.2023
Davila Medical Center
Medical Assistant
02.2020 - 03.2021
Associate of Science - Medical Assisting
Opportunity Training Careers
Associate of Science - Dental Assisting
Florida National University
High School Diploma -
Westland High School
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