Gladielis T. Palomares
Ansonia,CT
Summary
Detail-oriented Senior Lead Technician experienced in optimizing team performance through strategic training and effective collaboration. Achieved operational continuity and output targets by troubleshooting complex equipment issues and enhancing team dynamics.
Overview
11
11
years of professional experience
Work History
Senior Lead Technician
Asml Us
Wilton, Connecticut
06.2023 - Current
- Led troubleshooting efforts for complex semiconductor equipment issues.
- Collaborated with engineering teams to implement decisions and corrective actions that supported operational continuity and achievement of output targets.
- Assessed technicians' capabilities, experience levels, and work preferences to strategically align personnel and maximize operational performance.
- Leveraged knowledge of individual skill sets and team capabilities to coordinate resources and improve communication, enhancing overall productivity.
- Evaluated team competencies and interpersonal dynamics to ensure effective task assignments, balance workloads, and high performing partnerships.
- Trained junior technicians on maintenance procedures and safety protocols.
- Recognized individual learning styles, behavioral tendencies, and technical aptitudes to develop customized training plans that improved technician performance and engagement.
Service technician
Todd Maserati Alfa Romeo of Danbury
Danbury, USA
09.2021 - 06.2024
- Performed preventative maintenance services to enhance vehicle reliability and safety, including oil and filter changes, tire mounting, balancing, and rotation.
- Conducted comprehensive vehicle inspections to ensure mechanical integrity and compliance with safety standards, identifying necessary repairs.
- Diagnosed vehicle issues and outlined corrective actions to optimize vehicle performance and reliability.
- Performed preventative maintenance services, including oil and filter changes, tire mounting, balancing, and rotation.
Electronics associate
Walmart
Milford, USA
01.2021 - 06.2024
- Guided customers in selecting products that suited their needs, enhancing overall shopping experience.
- Processed customer transactions with accuracy and efficiency, contributing to high levels of customer satisfaction.
- Received, organized, and stocked incoming freight while maintaining inventory accuracy and ensuring product availability for customers.
Service technician
Bruce Bennet Nissan
Wilton, USA
07.2019 - 09.2021
- Executed preventative maintenance services, ensuring vehicle reliability through oil and filter changes, tire mounting, balancing, and rotation.
- Completed comprehensive vehicle inspections to evaluate mechanical condition, safety compliance, and necessary repairs, enhancing customer safety and satisfaction.
- Verified the integrity of critical vehicle systems and components in accordance with manufacturer and safety specifications.
- Confirmed integrity of critical vehicle systems and components, adhering to manufacturer and safety specifications to ensure optimal vehicle performance.
Shift Manager
Walgreens
Bridgeport, USA
10.2015 - 04.2019
- Managed store opening and closing operations, ensuring compliance with operational, financial, and security requirements.
- Directed daily operational readiness activities, ensuring staffing, merchandising, and customer service standards were consistently achieved.
- Oversaw cash management processes, including drawer accountability, reconciliation, and deposit preparation.
- Maintained a secure and efficient retail environment through adherence to company procedures and loss prevention initiatives.
- Processed customer transactions accurately and efficiently, delivering exceptional service and ensuring point of sale accuracy.
- Received, organized, and stocked incoming freight while maintaining inventory accuracy and ensuring product availability for customers.
- Managed store opening and closing operations, ensuring compliance with financial and security standards.
- Conducted comprehensive vehicle inspections to assess mechanical condition, safety compliance, and repair requirements.
- Directed daily operational readiness activities, consistently achieving staffing and merchandising standards while enhancing customer service.
Education
Automotive -
Porter and chester
Stratford, CTCentral high school -
Central high school
Bridgeport, CTSkills
- Technical troubleshooting
- Semiconductor technology
- Equipment maintenance
- Process optimization
- Operational strategies
- Operational leadership
- Performance assessment
- Staff training
- Technical coaching
- Problem solving
- Team collaboration
- Effective communication
Timeline
Senior Lead Technician
Asml Us
06.2023 - Current
Service technician
Todd Maserati Alfa Romeo of Danbury
09.2021 - 06.2024
Electronics associate
Walmart
01.2021 - 06.2024
Service technician
Bruce Bennet Nissan
07.2019 - 09.2021
Shift Manager
Walgreens
10.2015 - 04.2019
Automotive -
Porter and chester
Central high school -
Central high school