Summary
Overview
Work History
Education
Skills
Languages
Timeline
Personal Information
References
Hobbies and Interests
Personal Information
References
Hobbies and Interests
Generic
Gladiola Ferataj

Gladiola Ferataj

Brooklyn,United States

Summary

Demonstrated success in working with vendors, customers and team members to meet tight schedule demands. Skilled at handling internal organization and inventory counts, resolving customer problems and working with suppliers to achieve objectives. Analytical individual adept in overseeing distribution of goods and services to drive timely delivery. Experienced in implementing cost-effective shipping solutions and tracking progress of shipments. Possesses comprehensive understanding of supply chain operations and latest logistic technology.

Overview

8
8
years of professional experience

Work History

Customer Care and Logistics Specialist

Dexelance
07.2023 - Current
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Managed inventory levels for optimal cost savings and minimal stockouts.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
  • Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
  • Verified transactions, product orders, and shipping dates and entered information into databases and reports.
  • Tracked and managed transfer paperwork such as packing lists.
  • Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
  • Provided customers with status updates for tracked packages.
  • Collaborated with sales team to ensure accurate demand forecasting, preventing overstock or stockout situations.
  • Validated inventory levels and updated systems using handheld devices.
  • Streamlined warehouse operations, resulting in reduced labor costs and increased productivity.
  • Reviewed pricing structures and conducted negotiations to obtain favorable rates and conditions, etc.

Purchasing Specialist

Nemo Tile and Stone
03.2022 - 07.2023
  • Conducting market research, negotiating contracts, issuing purchase orders, coordinating with internal stakeholders, managing suppliers, ensuring compliance, maintaining records, analyzing procurement processes
  • Enhanced supplier relationships through effective communication and negotiation tactics, leading to improved contract terms.
  • Streamlined purchasing processes by implementing efficient procurement strategies, resulting in cost savings.
  • Negotiated favorable payment terms with suppliers, improving cash flow management for the organization.
  • Maintained accurate records of all purchasing activities, ensuring compliance with company policies and industry regulations.
  • Managed purchase orders from initiation to closure, ensuring accuracy and adherence to established policies and procedures.
  • Collaborated cross-functionally to ensure timely delivery of materials and services for project completion.
  • Resolved discrepancies between invoices and purchase orders in a timely manner, maintaining strong financial controls within the department.
  • Contributed to risk management efforts by identifying potential supply chain disruptions and developing contingency plans accordingly.
  • Identified cost-saving opportunities with thorough analysis of market trends and supplier capabilities, achieving significant budget reductions.
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Tracked inventory shipments and prepared spreadsheets detailing item information.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Maintained documentation for all purchases, etc.

Accounts Payable Specialist

BUYK Company
12.2020 - 03.2022
  • Processing invoices, verifying expenses, checking for accuracy, expense reconciliation, payments, vendor communication, entering data into the system
  • Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Reduced invoice processing time with accurate data entry and timely vendor communication.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
  • Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded and settled promptly.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Managed invoices for new materials and parts.
  • Improved cash flow management by negotiating favorable payment terms with suppliers, etc.

Purchasing Specialist

Kead Company
12.2018 - 11.2021
  • Identifying procurement needs and developing a sourcing strategy, conducting market research and sourcing suppliers, negotiating contracts and prices, monitoring supplier performance, managing inventory levels, analyzing data and making recommendations, ensuring compliance with procurement policies and regulations.
  • Enhanced supplier relationships through effective communication and negotiation tactics, leading to improved contract terms.
  • Streamlined purchasing processes by implementing efficient procurement strategies, resulting in cost savings.

Finance Assistant

BIG MARKET
07.2016 - 11.2021
  • Transaction processing, maintaining financial records, budget management, data analysis, financial reporting, auditing, handling queries
  • Supported the finance team by processing invoices and expense claims promptly and accurately.
  • Enhanced overall financial management, providing timely and accurate reports to senior staff members.
  • Helped reconcile bank statements and accounts and maintain accuracy and current records.
  • Assisted with preparation of monthly financial statements and reports to inform management.
  • Processed daily financial transactions in support of finance team objectives etc.

Education

Master of Economics - International Economics

University of Tirana
Tirane, Albania
09.2018

Bachelor of Economics - Applied Economics

Faculty of Economy, University of Tirana
Tirane, Albania
10.2016

Skills

  • Microsoft Office Package
  • Epicore ERP
  • Zoho CRM
  • Finance 5
  • Alpha Web
  • Logistics Analysis
  • Warehouse Management
  • Documentation Management
  • International Logistics
  • Transportation Planning
  • Shipment coordinating
  • Database Management
  • Overseeing deliveries
  • Order Preparation
  • Inventory Management
  • Invoicing and shipping documentation

Languages

Albanian
Native or Bilingual
English
Full Professional
Spanish
Professional Working

Timeline

Customer Care and Logistics Specialist

Dexelance
07.2023 - Current

Purchasing Specialist

Nemo Tile and Stone
03.2022 - 07.2023

Accounts Payable Specialist

BUYK Company
12.2020 - 03.2022

Purchasing Specialist

Kead Company
12.2018 - 11.2021

Finance Assistant

BIG MARKET
07.2016 - 11.2021

Master of Economics - International Economics

University of Tirana

Bachelor of Economics - Applied Economics

Faculty of Economy, University of Tirana

Personal Information

  • Place of Birth: Albania
  • Date of Birth: 12/01/95
  • Gender: Female
  • Nationality: Albanian
  • Driving License: B
  • Marital Status: Married

References

  • Petro Martiri, info@kead.al, Kead Company
  • Matthew Cowbourger, mcouburger@nemotile.com, Nemo Tile and Stone
  • Alejandra Urey, aurey@nemotile.com , Nemo Tile and Stone
  • Toni Beringer, t.beringer@dexelance.com (202-669-5353), Dexelance
  • Alessia Ciminiello, a.ciminiello@dexelance.com , Dexelance


Hobbies and Interests

  • Writing
  • Reading
  • Hiking
  • Volunteer work
  • Traveling

Personal Information

  • Place of Birth: Albania
  • Date of Birth: 12/01/95
  • Gender: Female
  • Nationality: Albanian
  • Driving License: B
  • Marital Status: Married

References

  • Petro Martiri, info@kead.al, Kead Company
  • Matthew Cowbourger, mcouburger@nemotile.com, Nemo Tile and Stone
  • Alejandra Urey, aurey@nemotile.com , Nemo Tile and Stone
  • Toni Beringer, t.beringer@dexelance.com (202-669-5353), Dexelance
  • Alessia Ciminiello, a.ciminiello@dexelance.com , Dexelance


Hobbies and Interests

  • Writing
  • Reading
  • Hiking
  • Volunteer work
  • Traveling
Gladiola Ferataj