Gladis Garza
Palmview,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Provider Assistant
Alegria Primary Home Care Inc.
03.2018 - Current
- Streamlined administrative processes for increased efficiency in handling patient inquiries and concerns.
- Maintained accurate and up-to-date patient records, contributing to improved treatment outcomes.
- Provided exceptional customer service by promptly addressing patient needs and resolving issues.
Customer Service Representative
Chavero's Auto Mart
03.2012 - 03.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Bookkeeping Assistant
Frank Rodriguez CPA
02.2003 - 09.2006
- Streamlined bookkeeping processes by implementing efficient accounting software and procedures.
- Improved financial reporting accuracy with meticulous data entry and reconciliation tasks.
- Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
- Supported the development of accurate budgets by providing detailed expense tracking and analysis.
Education
High School Diploma -
La Joya High School
La Joya, TX05.1997
Skills
- Problem Solving
- Excellent Communication
- Conflict Resolution
- Active Listening
- Customer Service
- Resourcefulness
- Adaptability and Flexibility
- Interpersonal Skills
Timeline
Provider Assistant
Alegria Primary Home Care Inc.
03.2018 - Current
Customer Service Representative
Chavero's Auto Mart
03.2012 - 03.2020
Bookkeeping Assistant
Frank Rodriguez CPA
02.2003 - 09.2006
High School Diploma -
La Joya High School