Gladis Ramirez

Salsas Fresh Mex

03.2020 - Current

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Answered questions about store policies and addressed customer concerns.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Streamlined checkout process for increased efficiency and reduced waiting times.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Fostered positive customer relations by resolving complaints and inquiries promptly.
Set up new sales displays each week with fresh merchandise.