Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gladstone H Petrie Jr

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience

Work History

Signal Support Specialist (25U)

US Army
09.1999 - 09.2011
  • Enhanced communication capabilities by installing and maintaining signal support systems and networks.
  • Improved operational readiness by providing technical assistance and training for local area networks.
  • Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
  • Supported mission success by establishing and operating battlefield radio systems during training exercises and deployments.
  • Maintained high standards of readiness, performing preventive maintenance checks on all assigned vehicles and equipment regularly.
  • Safeguarded sensitive information through diligent COMSEC account management, ensuring proper handling of classified materials and encryption devices.

Painter/Carpenter's Assistant

M.E.B/Shea Construction
02.2001 - 06.2006
  • Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
  • Delivered high-quality painting services on time and within budget for a variety of clients.
  • Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
  • Increased client satisfaction by providing accurate color consultations and recommendations.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Repaired wall holes and scrapes.
  • Cut materials according to specifications in preparation for installation.
  • Assisted with movement of materials and equipment to job sites.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Interpreted specifications and construction drawings to understand tasks necessary to complete each job.
  • Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Built flooring, window frames and countertops according to custom carpentry project specifications.

Sales Associate

Up Against The Wall
05.2001 - 12.2002
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.

Order Filler/Shipping and Receiving Clerk

Walmart
08.2003 - 11.2009
  • Improved order accuracy by meticulously reviewing and verifying customer information before processing.
  • Enhanced warehouse efficiency with systematic organization and accurate labeling of products for easy retrieval.
  • Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
  • Reduced errors in inventory management by conducting regular audits and updating records accordingly.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.

Motor Transport Operator (88M)

US Army
09.2003 - 09.2011
  • Improved fleet efficiency by conducting thorough vehicle inspections and maintenance checks.
  • Enhanced operational readiness through meticulous planning and coordination of transportation missions.
  • Safely transported personnel and equipment to various locations, ensuring timely arrival and mission success.
  • Reduced downtime with proactive preventive maintenance measures on assigned vehicles.
  • Streamlined transportation processes by effectively communicating with team members and leadership.
  • Managed vehicle inventory, ensuring accurate record-keeping and proper distribution of resources.
  • Conducted risk assessments for transportation missions, enabling informed decision-making on route selection.
  • Supervised loading and unloading activities, reducing potential damage to cargo and preventing injuries among team members.
  • Collaborated with other units during joint exercises, fostering teamwork and improving inter-unit communication.
  • Responded effectively to emergency situations during transport missions, demonstrating adaptability under pressure.

Information Technology Specialist (25B)

US Army
06.2006 - 09.2011
  • Enhanced network security by implementing robust firewall configurations and vulnerability assessments.
  • Streamlined IT support processes, leading to increased end-user satisfaction and reduced response times.
  • Developed custom software solutions for various departments, resulting in improved workflow efficiency.
  • Managed IT infrastructure upgrades, ensuring minimal downtime and seamless integration with existing systems.
  • Conducted regular cybersecurity training sessions for employees, reducing the risk of data breaches and phishing attacks.
  • Diagnosed and resolved hardware and software issues.

Donor Floor Technician

Octapharma Plasma Center
08.2012 - 03.2014
  • Improved donor experience by maintaining a clean and organized work environment.
  • Enhanced operational efficiency by accurately performing donor screenings and blood collection.
  • Ensured optimal safety with thorough equipment sterilization and proper disposal of biohazardous materials.
  • Strengthened team collaboration, assisting colleagues in managing workflow during high-volume periods.
  • Provided excellent customer service to all donors, addressing concerns and answering questions professionally.
  • Increased donor retention rates by creating a welcoming atmosphere and consistently providing friendly assistance.
  • Expedited processing times by efficiently labeling samples and updating donor records in the database system.
  • Reduced incidents of adverse reactions in donors by closely monitoring vital signs during donation processes.
  • Contributed to the achievement of facility goals with consistent attention to detail and timely completion of tasks.
  • Supported donor education efforts, providing accurate information regarding the donation process and its benefits.
  • Upheld strict confidentiality standards when handling sensitive donor information, ensuring privacy at all times.
  • Achieved consistently high donor satisfaction ratings by delivering compassionate care and demonstrating genuine concern for their well-being during the donation process.

Dishwasher

Applebee's Neighborhood Grill & Bar
07.2014 - 03.2015
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
  • Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Developed rapport with regular patrons, fostering a sense of community within the establishment.
  • Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.

Restaurant Steward

Longhorn Steakhouse
09.2014 - 01.2015
  • Enhanced customer satisfaction by providing excellent service and maintaining a clean dining environment.
  • Contributed to increased restaurant efficiency by effectively managing multiple tasks and prioritizing responsibilities.
  • Ensured high levels of cleanliness and sanitation with thorough attention to detail in dishwashing, utensil care, and kitchen maintenance.
  • Assisted the culinary team in food preparation, expediting orders for timely delivery and maintaining quality control standards.
  • Increased overall restaurant cleanliness with regular deep cleaning tasks such as floor sweeping, mopping, and polishing silverware.

Assistant Manager

Wingstop Restaurant
01.2015 - 10.2015
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Education

GED -

High School For Service And Learning At Erasmus
Brooklyn, NY
06.1995

Skills

  • Cost Reduction
  • Operations Management
  • Product and Service Knowledge
  • Employee Scheduling
  • Recruiting and Interviewing
  • Orientation and Training
  • Staff Development
  • Team Motivation

Timeline

Assistant Manager

Wingstop Restaurant
01.2015 - 10.2015

Restaurant Steward

Longhorn Steakhouse
09.2014 - 01.2015

Dishwasher

Applebee's Neighborhood Grill & Bar
07.2014 - 03.2015

Donor Floor Technician

Octapharma Plasma Center
08.2012 - 03.2014

Information Technology Specialist (25B)

US Army
06.2006 - 09.2011

Motor Transport Operator (88M)

US Army
09.2003 - 09.2011

Order Filler/Shipping and Receiving Clerk

Walmart
08.2003 - 11.2009

Sales Associate

Up Against The Wall
05.2001 - 12.2002

Painter/Carpenter's Assistant

M.E.B/Shea Construction
02.2001 - 06.2006

Signal Support Specialist (25U)

US Army
09.1999 - 09.2011

GED -

High School For Service And Learning At Erasmus

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Gladstone H Petrie Jr