Gladymar Divila
Converse,TX
Summary
Transportation Bus Driver supports commuting efforts by transporting passengers over scheduled routes and special excursions. Adheres to safety practices and follows codes, policies, regulations and laws for operating passenger vehicles while preparing and maintaining accurate records. Maintains valid class B driver license with P and S endorsement and consistently exercises sound judgment to identify issues and create action plans.
Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and 5 years of experience in Bus Driver roles.
Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers.
Overview
10
10
years of professional experience
Work History
Caregiver
CDS In Texas
San Antonio, TX
05.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Transportation Driver
Idea Converse
San Antonio, TX
11.2019 - Current
- Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Maintained a clean, safe, and comfortable environment for passengers through regular vehicle inspections and cleaning.
- Ensured timely arrivals and departures by strictly adhering to established schedules and routes.
- Reduced accidents by consistently following traffic laws, safety procedures, and defensive driving techniques.
- Monitored students and other passengers during transit to encourage safe transport.
Rear Load Driver
Republic Services
San Antonio, TX
04.2024 - 01.2025
- Adhered to DOT regulations, maintaining a clean driving record throughout employment tenure.
- Assisted in training new rear load drivers to ensure adherence to company standards and procedures.
- Maintained clean and organized truck cab for a professional appearance and optimal performance.
- Collaborated with dispatch team for smooth operations, keeping clear communication at all times.
- Navigated various road conditions safely while operating large vehicles during inclement weather situations or high traffic periods.
- Contributed to equipment maintenance, reporting necessary repairs or replacements promptly.
- Coordinated with fellow drivers on shared routes, ensuring seamless service delivery without delays or overlaps in coverage areas.
School Bus Driver
Judson ISD
Converse, TX
05.2018 - 11.2019
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Call Center Representative
UniFirst
San Antonio, TX
10.2017 - 05.2018
- Increased customer satisfaction by providing timely and accurate information on products and services.
- Enhanced company reputation by addressing customer concerns and resolving issues promptly.
- Boosted sales through effective cross-selling of additional products and services.
- Maintained strong relationships with customers, leading to increased repeat business.
Call Center Representative
Maximus Call Center
San Antonio, TX
09.2015 - 10.2017
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Attended telephone skills and program information training sessions to boost aptitude.
- Boosted customer service satisfaction ratings through consistent quality control.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Education
High School Diploma -
Karen Wagner High School
San Antonio, TX05.2012
Skills
- Multitasking
- Logbook Management
- Route Planning
- Equipment Operation
- Customer Service
- Stress Management
- Vehicle Maintenance
- Interpersonal Skills
- Traffic Laws Knowledge
- Loading and Unloading
- Teamwork and Collaboration
- Leadership
Languages
Spanish
Native or Bilingual
Timeline
Rear Load Driver
Republic Services
04.2024 - 01.2025
Caregiver
CDS In Texas
05.2022 - Current
Transportation Driver
Idea Converse
11.2019 - Current
School Bus Driver
Judson ISD
05.2018 - 11.2019
Call Center Representative
UniFirst
10.2017 - 05.2018
Call Center Representative
Maximus Call Center
09.2015 - 10.2017
High School Diploma -
Karen Wagner High School