Gladys Balbuena-Velazquez
Park Ridge,NJ
Summary
Dedicated and motivated individual with experience in management in food. Professional with technical knowledge and critical thinking skilled to thieve in fast passed enrolments. Tackles challenges with positively and successfully. Work amazing with others and alone and is consistent proficient work. Committed to creating a positive environment and great people skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Starbucks
Emerson, NJ
09.2023 - Current
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Adhered to all health code regulations while preparing food items for customers.
- Maintained positive working relationship with fellow staff and management.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Kitchen Leader
Chipotle Restaurant
Montvale, NJ
09.2021 - 08.2023
- Partnered with chef to cook food and comply with food preservation guidelines.
- Provided guidance to junior kitchen staff members on food handling techniques.
- Ensured that kitchen staff adhered to health and safety regulations.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Managed payroll records including tracking hours worked by employees.
- Mentored and developed managers in training and hourly team members, creating harmonious working environment.
- Adjusted prep sheet for proper production on each shift, communicating adjustments to kitchen team.
- Monitored inventory to keep adequate stock of food items and supplies.
- Performed opening and closing kitchen supervisory tasks with proficient adherence to checklists.
- Established processes to ensure efficient workflow throughout the organization.
Education
Biology
Montclair State University
Montclair, NJ05-2027
Skills
- Production Reporting
- Production Scheduling
- Customer Service Management
- Equipment Troubleshooting
- Client Service
- Positive Attitude
- Problem-Solving
- Flexible Schedule
- Team Collaboration and Leadership
Accomplishments
- Global Seal of Biliteracy in Spanish
- President of Hispanic Club at Pascack Hills Highschool in 2022
Certification
- ServeSafe Certification
Languages
Spanish
Native/ Bilingual
Timeline
Shift Leader
Starbucks
09.2023 - Current
Kitchen Leader
Chipotle Restaurant
09.2021 - 08.2023
Biology
Montclair State University
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