Gladys Benitez
Grandview,WA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Yakima Valley Farm Workers
07.2019 - Current
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Measured patient pulse oximetry.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Learned and adapted quickly to new technology and software applications.
- Applied effective time management techniques to meet tight deadlines.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Oriented and trained new staff on proper procedures and policies.
Education
Medical Assistant Certification -
Charter College
Pasco, WA05.2019
Skills
- Patient Management
- First Aid
- Conversantion in english and Spanish
- Certified Clinical Medical Assistant
- Vital Signs Documentation
- Patient Chart Tracking
- Valid WA driver's license
- CPR/AED
- Electronic Medical Records
- Certified Medical Assistant
- HIPAA Compliance
- Direct Patient Care
- Reliable transportation
- Reliable team player
- Procedure Assistance
- Routine Laboratory Testing
- Monitoring patient progress
- Operating EKG Equipment
- Medical terminology knowledge
- Remote Video Conferencing
- Immunization Administration
- Fluent in English and Spanish
- Vital signs monitoring
- Quality Control
- Compassionate
- Sterile technique
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Certified Medical Assistant
Yakima Valley Farm Workers
07.2019 - Current
Medical Assistant Certification -
Charter College
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