GLADYS B. NGANDU
Lincoln,Nebraska
Summary
Certified Scrum Master and Project Manager with extensive experience in leading Agile teams to deliver complex projects in fast-paced environments. Adept at implementing SAFe 5.0 & Agile methodologies, ensuring effective backlog management, & improving team velocity through continuous process improvements. Strong background in risk management, stakeholder communication, & cross-functional team leadership. Proven ability to collaborate with Product Owners to prioritize business needs & manage large-scale projects. Currently pursuing a Bachelor's in Cybersecurity & Information Assurance, combining technical acumen with Agile project leadership. Resourceful Project Manager with 3 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SCRUM MASTER
AdventHealth
Orlando , FL
07.2021 - 06.2024
- Facilitated Scrum ceremonies including daily stand-ups, sprint reviews, and retrospectives for cross-functional Agile teams
- Collaborated with Product Owners to prioritize product backlogs, ensuring alignment with business needs
- Managed team impediments, fostering continuous improvement and increasing sprint velocity by 30%
- Used Jira and Confluence to track project progress, manage dependencies, and ensure transparency with stakeholders
- Coached and mentored team members on Agile practices, leading to a 30% improvement in productivity and engagement
- Ensured successful project delivery in a scaled Agile framework by implementing SAFe practices across multiple teams
- Lead Agile teams in delivering projects on time, ensuring adherence to Scrum and Agile best practices
- Facilitate Scrum ceremonies to maintain team focus and ensure alignment with sprint goals and business priorities
- Remove obstacles and manage impediments to enable seamless team performance and collaboration
- Collaborate with Product Owners on backlog prioritization and roadmap alignment to meet business objectives
- Utilize Agile metrics (velocity, burn-down charts) to monitor progress and implement continuous improvement initiatives
- Ensure compliance with SAFe principles in a scaled environment, facilitating cross-team coordination
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
PROJECT MANAGER
Celerion
Lincoln, NE
05.2018 - 07.2021
- Directed and managed the full life cycle of projects, from initiation to closure, overseeing project scope, resources, and risks
- Communicated with stakeholders, clients, and technical teams to ensure projects were completed on time and within budget
- Used both Agile and Waterfall methodologies to deliver projects successfully, enhancing customer satisfaction by 30%
- Developed risk mitigation strategies and handled project roadblocks, ensuring smooth execution and timely delivery of milestones
- Led team communication using collaboration tools like Slack and MS Teams, ensuring stakeholder alignment and transparency
- Oversee and manage project life cycle activities, ensuring adherence to budgets, timelines, and deliverables
- Apply Agile and traditional project management frameworks to deliver large-scale, complex projects
- Collaborate with key stakeholders to define project requirements and manage scope changes
- Track project performance using Jira, ensuring that teams remained on track and impediments were addressed promptly
- Provide detailed project reports to stakeholders, keeping them informed of progress, risks, and key milestones
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
PROJECT COORDINATOR
Tabitha Healthcare
Lincoln, NE
04.2016 - 11.2018
- Coordinated and tracked project activities, managing schedules, tracking deliverables, and preparing reports
- Supported project managers by identifying risks and issues, providing solutions to keep projects on track
- Assisted in defining project scope, tasks, and objectives, ensuring project milestones were achieved on time
- Managed project communication between stakeholders and team members, keeping everyone aligned on goals and progress
- Facilitate communication between team members and stakeholders, ensuring project alignment
- Maintain project schedules and track milestones, reporting progress to senior management
- Identify project risks and develop strategies to mitigate them, keeping projects on time and within budget
- Support project teams in achieving key objectives, ensuring smooth execution of project plans
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
12.2026
Associate of Applied Science - Nursing
Southeast Community College
Beatrice, NE12-2016
Skills
- Scrum
- SAFe
- Agile Methodologies
- Sprint Planning
- Daily Stand-ups
- Sprint Retrospectives
- Backlog Grooming
- Product Owner
- Kanban
- Lean
- Continuous Improvement
- Project Management
- Risk Management
- Cross-functional Teams
- Stakeholder Communication
- Confluence
- Sprint Velocity
- Agile Metrics
- User Stories
- Project Life Cycle
- Resource Allocation
- Retrospective Insights
- Team Performance
- Epic Breakdown
- Product Roadmap
- Sprint Reviews
- Impediment Removal
- Project Planning
- Project Scheduling
- Project tracking
- Stakeholder Communications
Certification
- Certified SAFe 5.0 Scrum Master
- Professional Scrum Master PSMI
Toolsandtechnologies
Jira, Confluence, Trello, Asana, Microsoft Project, MS Office Suite (Word, Excel, PowerPoint), Slack, Microsoft Teams, Zoom
Area Of Expertise
- Scrum
- SAFe
- Agile Methodologies
- Sprint Planning
- Daily Stand-ups
- Sprint Retrospectives
- Backlog Grooming
- Product Owner
- Kanban
- Lean
- Continuous Improvement
- Project Management
- Risk Management
- Cross-functional Teams
- Stakeholder Communication
- Confluence
- Sprint Velocity
- Agile Metrics
- User Stories
- Project Life Cycle
- Resource Allocation
- Retrospective Insights
- Team Performance
- Epic Breakdown
- Product Roadmap
- Sprint Reviews
- Impediment Removal
Timeline
SCRUM MASTER
AdventHealth
07.2021 - 06.2024
PROJECT MANAGER
Celerion
05.2018 - 07.2021
PROJECT COORDINATOR
Tabitha Healthcare
04.2016 - 11.2018
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
Associate of Applied Science - Nursing
Southeast Community College
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