Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gladys L Davis

Clarksville,TN

Summary

Dynamic professional with a proven track record at Montgomery County Clerk II, excelling in problem-solving and customer service excellence. Adept at verifying vehicle titles and resolving complex issues, demonstrating meticulous attention to detail and strong interpersonal relations. Committed to enhancing operational efficiency and delivering exceptional results in fast-paced environments.

Overview

30
30
years of professional experience

Work History

Senior Deputy Clerk

Montgomery County Clerk II
Clarksville, TN
12.2006 - Current
  • Verified vehicle titles for accuracy and compliance with regulations.
  • Examined supporting documents submitted for motor vehicle title and registration.
  • Issued license plates, placards, and decals while maintaining accurate inventory.
  • Balanced cash drawer according to daily reports.
  • Resolved titling issues through collaboration with customers, dealers, vendors, and regulatory agencies.
  • Verified and input information in computer systems to print necessary documents.
  • Calculated and collected appropriate fees and taxes accurately.
  • Maintained a comprehensive list of outstanding title work.

Personal Care Assistant

Mid Cumberland Human Resource Agency
Clarksville, TN
01.2006 - 11.2006
  • Directed patients through prescribed exercises to enhance musculoskeletal function and strength.
  • Collaborated with supervisory medical staff to review cases and elevate care quality.
  • Assisted clients in maintaining daily living standards by addressing personal hygiene needs.
  • Ambulated individuals using safe strategies in home, public, and medical settings.

Retail Title Clerk

Wyatt Johnson Automotive Group
Clarksville, TN
05.2004 - 04.2005
  • Maintained up-to-date knowledge of DMV title regulations for all states and processed compliant paperwork.
  • Investigated and resolved accuracy issues related to titles, odometer readings, and powers of attorney.
  • Prepared titles and documentation necessary for vehicle registration for customers.
  • Processed account transactions by crediting and debiting customer accounts as required.
  • Delivered exceptional customer service to enhance client satisfaction.
  • Collaborated effectively with team members to foster a supportive work environment.

Accounts Payable Clerk

Charter Communications
Clarksville, TN
06.1998 - 12.2003
  • Performed a variety of accounting duties on a daily basis for five Charter Communications offices.
  • Data entry involving the processing of subscriber payments, utilizing three systems of accountability.
  • Processed payments in the JDE One World Payment system, and prepared invoices for local programming vendors.
  • Researched and contacted vendors concerning their accounts via correspondence & billing

Lead Grocery Store Sales Checker

Defense European Commissary Agency
Schweinfurt, Germany
05.1995 - 08.1998
  • Verified accuracy of prices and product codes against invoices and receipts.
  • Inspected returned items for damage prior to reintegration into inventory.
  • Operated sales register to accurately record customer purchases.
  • Distributed workload among 13 cashiers while instructing on regulations and procedures.
  • Collected payments from cashiers, including cash, cards, debits, and credits.
  • Issued change funds to cashiers and submitted cash register reports to accounting.
  • Cleared cash registers at shift end to ensure compliance and security.
  • Executed daily deposits of money and negotiable instruments.

Education

Associate of Applied Science - Human Services

Hopkinsville Community College
Hopkinsville, KY
05-2023

Certified Nursing Assistance -

Medical Institute Of Technology
Clarksville, TN
05.2006

Business Travel & Tourism -

Woodridge Business Institute
Salisbury, MD
06.1998

High School -

Nandua High School
Onley, VA
06.1987

Skills

  • Problem solving
  • Attention to detail
  • Customer service excellence
  • Time management
  • Office equipment proficiency
  • Multitasking ability
  • Written and oral communication
  • Professional presentation
  • Interpersonal relations
  • Computer literacy
  • Work ethic

Timeline

Senior Deputy Clerk

Montgomery County Clerk II
12.2006 - Current

Personal Care Assistant

Mid Cumberland Human Resource Agency
01.2006 - 11.2006

Retail Title Clerk

Wyatt Johnson Automotive Group
05.2004 - 04.2005

Accounts Payable Clerk

Charter Communications
06.1998 - 12.2003

Lead Grocery Store Sales Checker

Defense European Commissary Agency
05.1995 - 08.1998

Associate of Applied Science - Human Services

Hopkinsville Community College

Certified Nursing Assistance -

Medical Institute Of Technology

Business Travel & Tourism -

Woodridge Business Institute

High School -

Nandua High School