Gladys Del Valle
East Elmhurst,NY
Summary
Accomplished Assistant Nurse Manager at NYU Langone Orthopedic Hospital, renowned for enhancing patient care quality through ethical practice and critical thinking. Spearheaded quality improvement initiatives, reducing turnover by fostering staff development and leadership. Expert in care coordination and clinical leadership, significantly improving interdisciplinary teamwork and patient satisfaction.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager, Perioperative Services
NYU Langone Orthopedic Hospital
10.1998 - 09.2023
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
- Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Ensured timely documentation of all nursing activities within electronic medical records system, contributing to accurate record keeping and informed decision-making processes.
- Communicated with members of medical staff and department heads during weekly update meetings.
- Created work schedules for multiple shifts to confirm complete floor coverage.
- Maintained compliance with regulatory standards by staying up-to-date on industry best practices and incorporating them into daily operations as necessary.
- Improved patient safety through close monitoring of infection control practices within the department.
- In identifying areas requiring improvement through data analysis; implemented action plans accordingly.
- Streamlined nursing operations for efficiency and quality improvement by conducting regular audits and addressing areas of concern.
- Verified facility remained up-to-date and compliant with laws and regulations.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Reduced turnover rate by implementing effective recruitment strategies, attracting highly skilled nursing professionals to join the team.
- Established and continuously optimized unit schedules and individual work assignments.
- Developed strategy to target nursing and patient satisfaction issues, improve response, and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Collaborated with store manager to maintain daily operations.
Senior Nurse Clinician
NYU Langone Health- Tisch Hospital
04.1990 - 09.1998
- Led educational workshops for staff members on topics such as pain management strategies and wound care best practices.
- Evaluated patient progress against treatment goals regularly, adjusting interventions accordingly to promote optimal outcomes.
- Mentored junior nurses in clinical skills development, fostering a positive learning environment to support professional growth.
- Enhanced interdisciplinary collaboration through effective communication with physicians, pharmacists, and other healthcare professionals.
Head Nurse
Jackson Memorial Hospital
06.1983 - 04.1990
- Strengthened unit care standards and policies with focus on patient safety and dignity.
- Served as a liaison between the nursing department and hospital administration to address staffing concerns, policy changes, and budgetary issues effectively.
- Evaluated staff performance regularly, identifying areas for growth and providing constructive feedback when necessary.
- Led multidisciplinary team meetings to review patient progress, adjust care plans as needed, and ensure optimal collaboration among healthcare providers.
- Consistently met regulatory requirements through meticulous record-keeping and timely reporting of incidents.
- Monitored patient reactions after administering medications and IV therapies.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Investigated and resolved issues affecting hospital operations and patient care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Bachelor of Arts - Nursing
Lehman College
Bronx, NY06.2023
Diploma in Nursing - Nursing
Jackson Memorial Hospital School of Nursing
Miami, FL06.1983
Associate of Arts - Nursing
Miami Dade College
Miami, FL09.1981
Skills
- Ethical Practice
- Staff Development
- Quality Improvement
- Care Coordination
- Documentation accuracy
- Quality Control
- Performance monitoring
- Clinical Leadership
- Critical Thinking
- Staff Leadership
Affiliations
- Americal Nurses Association
- American Operative Nurses Association
Certification
- Certified Nurse Perioperative, CNOR 2019
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Nurse Manager, Perioperative Services
NYU Langone Orthopedic Hospital
10.1998 - 09.2023
Senior Nurse Clinician
NYU Langone Health- Tisch Hospital
04.1990 - 09.1998
Head Nurse
Jackson Memorial Hospital
06.1983 - 04.1990
Bachelor of Arts - Nursing
Lehman College
Diploma in Nursing - Nursing
Jackson Memorial Hospital School of Nursing
Associate of Arts - Nursing
Miami Dade College
- Certified Nurse Perioperative, CNOR 2019
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