Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gladys Hernández Santiago

San Juan,PR

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Social and Emotional Program Design

Esc. Josefita Monserrate de Sellés
07.2022 - Current
  • Implemented evidence-based practices in case management to ensure consistent delivery of high-quality services across multiple domains.
  • Participated in ongoing professional development opportunities, staying current on trends and best practices within the field of social services.

Positive Behavioral Intervention System (PBIS)

A+ Educational Consulting/Subsecretaría Educación Especial
01.2018 - Current
  • Five elementary schools (one of the Montessori) in San Juan, PR
  • Delivered presentations at conferences and workshops on the topic of effective behavior management practices within the educational setting.
  • Developed training materials for educators on topics related to behavioral intervention techniques, fostering an environment conducive to learning for all students.
  • Facilitated group sessions focused on social skills development, fostering peer relationships and collaborative problem-solving abilities.
  • Participated in professional development opportunities to stay current on best practices in behavioral intervention strategies.
  • Collaborated with multidisciplinary teams to create comprehensive treatment plans addressing academic, emotional, and behavioral needs of students.
  • Trained teachers and staff on how to spot students in need of help and refer for services.

Response to Intervention Program (RTI)

A+ Educational Consulting/Subsecretaría Educación Especial
08.2023 - 06.2024


  • Provided professional development training to educate faculty and staff on RTI's strategies.

Social and Emotional Development Consultant

ColaborativoPR
01.2022 - 06.2024
  • First-generation low-income (FGLI) 10th – 12th grade students training and mentorship for post-secondary education.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Generated reports detailing findings and recommendations.

FRIENDS Program

ColaborativoPR
03.2022 - 06.2022
  • Documental evaluation of 1st year of implementation with students from 10th – 12th grade from two public schools in Loiza, Puerto Rico.
  • Collaborated with interdisciplinary teams to conduct holistic evaluations that considered multiple perspectives when assessing program efficacy.
  • Contributed to grant applications by providing robust evidence of program impact, resulting in increased funding opportunities for the organization.
  • Supported organization growth by evaluating potential partnerships and ensuring alignment with organizational goals.
  • Assisted in the creation of new programs by providing expert guidance on best practices in evaluation methodology and reporting.
  • Gathered, documented, and modeled data to assess business trends.
  • Evaluated current processes to develop improvement plans.

Online Forums with educators

Millenium Forum
01.2020 - 01.2022
  • On meaningful topics about being and teaching

Mind Up! Curriculum

Commonwealth/Parkville School
01.2013 - 01.2020
  • From Pre Pre- Kinder to 6th grade

Resolving Conflict Creatively Program (RCCP)

Commonwealth/Parkville School
01.2013 - 01.2020
  • Lessons to 7th and 8th graders

Modelo de Aprendizaje de Destrezas Emocionales y Sociales (MADES)

Chana Samuel Levis Foundation
01.2009 - 01.2017
  • On basic social and emotional learning (SEL) skills for Kinder to 6th grade students

Mind Up! Curriculum

Personal Development Institute
01.2007 - 01.2014
  • School of San Juan, Municipio de San Juan elementary public school

Director Organizational Development and Training

Lucy López Roig & Associates
01.1995 - 01.2001
  • Planning, Budget Administration and Personnel Recruitment and Supervision, Decision Making
  • Proposal Writing, Program Development and Evaluation of psychoeducational and prevention programs
  • Investigation: Organizational Diagnostic Study, Climate Survey, Salary Survey, Opinion Survey, Clinical/Industrial Assessment, Training Need Analysis, Focus Groups, Quality Circles, Competency Models
  • Intervention: Training, Management Consultation, Group Intervention, Conflict Mediation, Quality Service Programs, Coaching, Outplacement and Psychosocial Prevention
  • Assessment: coordination of assessment center, test administration, test correction, assessment interviews, selection interviews, report writing, feedback sessions.

Associate Professor

Interamerican University of PR
01.1993 - 01.1995
  • Development and evaluation of the following curses: General Psychology I and II, Organizational Psychology, Industrial Psychology.

Instructor

University of Puerto Rico
01.1992 - 01.1995
  • Development and evaluation of the following curses: Social Psychology, Community Psychology, Social and Cultural Change in Puerto Rico.

Education

Ph. D., Social-Community Psychology -

University of Puerto Rico
Río Piedras, PR

M.A., Social-Community Psychology -

University of Puerto Rico
Río Piedras, PR

B.A., Psychology -

University of Puerto Rico
Río Piedras, PR

Skills

  • Behavioral support
  • Mental health awareness
  • Multicultural Competence
  • Empathy Development
  • Educational Support
  • Program Planning
  • Needs Assessment
  • Problem-Solving
  • Organizational Skills
  • Employee Training

Certification

  • Transformative Educational Leadership, Tides Center, San Francisco, CA, 2018-19
  • Curso Básico Lenguaje de Señas, UPR, RCM Escuela Graduada de Salud Pública, Instituto de Deficiencias en el Desarrollo, Centro Universitario de Excelencia en Educación, Investigación y Servicio, 2018
  • Photovoice: método participativo de investigación, Recinto de Ciencias Médicas, UPR, San Juan, PR, 2018
  • Second Step: Skills for Social and Academic Success, 2017
  • Certificación Educación a Distancia, Universidad Virtual, Sistema Educativo Ana G. Méndez, 2011
  • Psychogeriatrics Certificate, Educación Continua, Universidad de Puerto Rico, San Juan, PR, 2010

Timeline

Response to Intervention Program (RTI)

A+ Educational Consulting/Subsecretaría Educación Especial
08.2023 - 06.2024

Social and Emotional Program Design

Esc. Josefita Monserrate de Sellés
07.2022 - Current

FRIENDS Program

ColaborativoPR
03.2022 - 06.2022

Social and Emotional Development Consultant

ColaborativoPR
01.2022 - 06.2024

Online Forums with educators

Millenium Forum
01.2020 - 01.2022

Positive Behavioral Intervention System (PBIS)

A+ Educational Consulting/Subsecretaría Educación Especial
01.2018 - Current

Mind Up! Curriculum

Commonwealth/Parkville School
01.2013 - 01.2020

Resolving Conflict Creatively Program (RCCP)

Commonwealth/Parkville School
01.2013 - 01.2020

Modelo de Aprendizaje de Destrezas Emocionales y Sociales (MADES)

Chana Samuel Levis Foundation
01.2009 - 01.2017

Mind Up! Curriculum

Personal Development Institute
01.2007 - 01.2014

Director Organizational Development and Training

Lucy López Roig & Associates
01.1995 - 01.2001

Associate Professor

Interamerican University of PR
01.1993 - 01.1995

Instructor

University of Puerto Rico
01.1992 - 01.1995

Ph. D., Social-Community Psychology -

University of Puerto Rico

M.A., Social-Community Psychology -

University of Puerto Rico

B.A., Psychology -

University of Puerto Rico
  • Transformative Educational Leadership, Tides Center, San Francisco, CA, 2018-19
  • Curso Básico Lenguaje de Señas, UPR, RCM Escuela Graduada de Salud Pública, Instituto de Deficiencias en el Desarrollo, Centro Universitario de Excelencia en Educación, Investigación y Servicio, 2018
  • Photovoice: método participativo de investigación, Recinto de Ciencias Médicas, UPR, San Juan, PR, 2018
  • Second Step: Skills for Social and Academic Success, 2017
  • Certificación Educación a Distancia, Universidad Virtual, Sistema Educativo Ana G. Méndez, 2011
  • Psychogeriatrics Certificate, Educación Continua, Universidad de Puerto Rico, San Juan, PR, 2010
Gladys Hernández Santiago