Security Officer/Command Center Operator|Prudential Security Security Officer/Call Center Customer Service Representative|Strategic Security Corp.
Detroit,MI|May 2006-Sep 2008
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises
See.More ...
Detroit,MI|Jan 2004-May 2006
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored premises and recorded activity in daily officer reports.
- Completed incident reports to record security or loss prevention incidents.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Monitored security cameras to identify and respond to suspicious activity.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Answered incoming customer calls regarding product inquiries, orders, and complaints.
- Adhered to all company policies and procedures related to customer service.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.