Summary
Overview
Work History
Education
Skills
Timeline
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Gladys Lozano

Dallas,TX

Summary

Associate Relationship Manager with experience in developing loan packages and engaging as an advisor for relationship managers and clients. Skilled in client relationship management, and bilingual communication. Bringing a strong ability to balance client needs with business goals and a commitment to advancing in the financial and real estate sectors.

Overview

5
5
years of professional experience

Work History

Associate Relationship Manager

Frost Bank
01.2024 - Current

As an Associate Relationship Manager

  • Develop loan packages and make recommendations by analyzing size, structure, and conducting approval assessments.
  • Become familiar with your clients and their business to understand and act on their needs.
  • Finding solutions for best interest on both parties.


Personal Banker

Frost Bank
04.2022 - 01.2024


  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
  • Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
  • Call clients to ensure the Bank is meeting their standards and inform on products we offer.
  • assist with monthly audits to ensure everything is within policy and bank standards.

Commercial Real Estate Intern

Project Destined - Spirit Realty Capital
02.2022 - 04.2022
  • Evaluate property and create a powerpoint on the property analysis , market and submarket overview,
    amenities, NOI etc.
  • Present property overview to potential buyers.
  • Research market and surroundings for property purchase.
  • Research area statistics to provide the most accurate data to potential buyers.

Hiring Manager

American Income Life Insurance Company
06.2019 - 04.2022
  • Explain company personnel policies, benefits, and procedures to employees or job applicants.
  • Process and review employment applications to evaluate qualifications or eligibility of applicants.
  • Interview job applicants to obtain and verify information used to screen and evaluate them.
  • Mentor new hires through the licensing process, including obtaining study course, schedule state licensing exam and get a background check.
  • Follow up on license approvals with the state and employment applications

Education

BBA - Finance

University of North Texas At Dallas
Dallas, TX
12-2022

Associate of Applied Science - Business Administration

Dallas College
Dallas, TX
12-2020

Skills

  • Relationship building and management
  • Banking
  • Multitasking
  • Reliability
  • Bilingual
  • Motivated

Timeline

Associate Relationship Manager

Frost Bank
01.2024 - Current

Personal Banker

Frost Bank
04.2022 - 01.2024

Commercial Real Estate Intern

Project Destined - Spirit Realty Capital
02.2022 - 04.2022

Hiring Manager

American Income Life Insurance Company
06.2019 - 04.2022

BBA - Finance

University of North Texas At Dallas

Associate of Applied Science - Business Administration

Dallas College
Gladys Lozano