Gladys Maldonado

Operational Manager

Smithfield Packing

01.1996 - Current

Improved team productivity through effective communication, training, and performance evaluations.
Managed budgets for multiple projects, ensuring timely delivery and cost control.
Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
Implemented innovative solutions to address operational challenges, leading to increased efficiency and reduced costs.
Mentored staff members on best practices, fostering a culture of continuous improvement within the organization.
Streamlined operational processes by implementing efficiency improvements and reducing waste.
Ensured compliance with industry regulations by developing comprehensive policies and procedures manuals for each department.
Coordinated efforts among various departments to effectively manage resources and meet project deadlines consistently.
Demonstrated expertise in conflict resolution through mediating disputes between team members or departments, facilitating a harmonious work environment.
Successfully managed change initiatives by effectively communicating expectations clearly among affected individuals or groups.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Supervised operations staff and kept employees compliant with company policies and procedures.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and implemented strategies to maximize customer satisfaction.
Assisted in recruiting, hiring and training of team members.