Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gladys Malpasso

Brooklyn,NY

Summary

Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.

Overview

16
16
years of professional experience

Work History

Babysitter

Amparo Sanchez
Brooklyn, NY
11.2018 - 02.2022
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up playroom.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Supervised children on playground to help develop physical and social skills.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies
  • Prepared healthy, age-appropriate snacks and meals
  • Communicated positively with children and guardians
  • Fostered close relationships with children by discussing school, friends and hobbies
  • Assisted children with homework assignments and special projects across different subjects
  • Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills

Teller

Bank Of America
Brooklyn, NY
06.2005 - 09.2006
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Educated customers on use of banking website and mobile apps.
  • Handled various accounting transactions.

Assistant Manager

A&A Jewelry
New York, NY
06.1996 - 06.2005
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.

Assistant Manager

GNC
Brooklyn, NY
03.1994 - 07.1996
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Monitored security to protect employees, customers and property
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Assisted in organizing and overseeing assignments to drive operational excellence
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Developed strategy to increase sales and drive profits
  • Recognized staff for contributions to company success to foster engagement and increase productivity
  • Created employee schedules to align coverage with forecasted demands
  • Compiled financial data to comply with budget
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Directed promotion and brand loyalty efforts to build direct relationships with customers
  • Made hiring recommendations to increase company's productivity and profitability with quality workers
  • Increased employee performance and job satisfaction to strengthen retention and engagement
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals
  • Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line

Education

Bank Teller -

Caliber Training Institute
New York, NY
04.2005

GED -

John Adams High School
Ozone Park, NY
09.2002

Skills

  • Educational Activities
  • Self-Confidence Development
  • Age-Appropriate Recreational Activities
  • Child Safety Procedures
  • Healthy Meals and Snacks
  • Daily Progress Reports
  • Cash Supply Orders
  • Check Cashing
  • Bill Payment Receipt
  • Cash Drawer Reconciliation
  • Currency Counting Machines
  • Spanish Speaking

Languages

Spanish
Native or Bilingual

Timeline

Babysitter

Amparo Sanchez
11.2018 - 02.2022

Teller

Bank Of America
06.2005 - 09.2006

Assistant Manager

A&A Jewelry
06.1996 - 06.2005

Assistant Manager

GNC
03.1994 - 07.1996

Bank Teller -

Caliber Training Institute

GED -

John Adams High School

Similar Profiles

CREATE PROFILE
Gladys Malpasso