Summary
Overview
Work History
Education
Skills
Skills - Communication And Skill
Leadership Experience
Languages
Timeline
Generic

Gladys Manriquez

Yakima,WA

Summary

Successful human resource candidate with expertise in employee recruitment, training, compensation, and benefits. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.

Overview

7
7
years of professional experience

Work History

Human Resources Consultant

Yakima Valley College
03.2023 - Current
  • Respond to inquiries and provide information about human resource rules, policies, regulations or procedures within functional area(s) of human resource services such as recruitment and hiring processes, benefits eligibility criteria and program offerings, classification, compensation, compensation and/or leave rules and procedures
  • Answering phones, responding to emails, schedule and arrange employment examinations and interviews; maintain electronic application software;
  • maintain accurate and confidential personnel file and employment documentation, prepare job advertisements, software data entry, prepare correspondence and spreadsheets, and perform other duties as assigned.

Mail Processing Teller

Solarity Credit Union
01.2021 - 03.2022
  • Part of the Solarity Credit Union team as the Mail Processing Teller, Teller, and Experience Guide. Working with members on a day-today basis
  • Process a variety of financial transactions, including deposits, withdrawals, loan payments, and check cashing. Verify and reconcile member transactions to ensure accuracy and prevent discrepancies.
  • Address inquiries and concerns promptly referring complex issues to the appropriate department or supervisor.
  • Creating a positive member experience in hope of member satisfaction and member loyalty.

Library Technician

Central Washington University
09.2019 - 03.2020
  • SOE Curriculum Library designed for Elementary Education majors, open to all students
  • Developed projects for library, organized books, helped students and faculty throughout the library
  • Always worked well with others and had a positive mindset.

Team Member

Coug Prints Plus
09.2017 - 05.2019
  • Clerical assistance, handled cash, helped customers print out documents
  • Also performed tasks such as binding books, laminating, faxing, scanning, making copies, creating packets, and other requested jobs
  • Worked well with others and in teams, always maintained a positive attitude, and completed assigned tasks.

Cashier

Lowe's Home Improvement
06.2018 - 08.2018
  • Cashier, greeted customers, restocked shelves, worked in customer service
  • Created a positive impact with coworkers
  • Worked well with others, demonstrated great communication, patience, and leadership.

Human Resources Intern

Solarity Credit Union
06.2016 - 08.2017
  • Worked with HR team to coordinate company events.
  • Developed strong written and verbal communication skills.
  • Created and updated tracking spreadsheets using MS Excel.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Maintain high level of professionalism and confidentiality in handling sensitive HR information.

Education

Bachelor of Science - Business

Yakima Valley College
Yakima, WA
06.2024

Bachelor of Science - Business

Central Washington University
Ellensburg, WA

Bachelor of Science - Kinesiology

Washington State University
Pullman, WA

HIGH SCHOOL DIPLOMA -

A.C. DAVIS HIGH SCHOOL
06.2017

Skills

  • Recruitment and Retention Strategies
  • Onboarding
  • Benefits and Compensation
  • Records Management
  • Talent Management
  • Training Programs
  • Interviewing
  • System Evaluation
  • Project Collaboration
  • Risk Management
  • Organizational Development
  • Records Maintenance

Skills - Communication And Skill

  • The Member Advantage Certified
  • Outstanding communication skills both written and oral/Bilingual in English and Spanish
  • Resilient, determined, and optimistic
  • Computer software experienced: Symitar, Document Manager, Image Research, Microsoft Word, PowerPoint, Excel, and Publisher, CTCLink, MyAD, Smartsheet, NeoGov, OSPI/WATCH, 70WPM
  • Communication is an important asset in a working environment to improve and succeed

Leadership Experience

  • WSU M.E.Ch.A, A.P.A Representative, attend regional meetings and construct new leadership, communication, team building skills. Along with ideas for the university's environment
  • Kappa Delta Chi Sorority Incorporated, sister, academic and service based in which we value Unity, Honesty, Integrity, and Leadership
  • College Success Foundation Program, ACE counselor, worked with high school students to prepare them for college
  • Ellensburg Elite Soccer Academy, Soccer coach, worked with middle school kids and helped them succeed in becoming the best version of themselves on the field and off the field
  • CWU Women In Business Club, Participant, empowering not only yourself but all those around you

Languages

Spanish
Native or Bilingual

Timeline

Human Resources Consultant

Yakima Valley College
03.2023 - Current

Mail Processing Teller

Solarity Credit Union
01.2021 - 03.2022

Library Technician

Central Washington University
09.2019 - 03.2020

Cashier

Lowe's Home Improvement
06.2018 - 08.2018

Team Member

Coug Prints Plus
09.2017 - 05.2019

Human Resources Intern

Solarity Credit Union
06.2016 - 08.2017

Bachelor of Science - Business

Yakima Valley College

Bachelor of Science - Business

Central Washington University

Bachelor of Science - Kinesiology

Washington State University

HIGH SCHOOL DIPLOMA -

A.C. DAVIS HIGH SCHOOL

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