Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Software
Timeline
AdministrativeAssistant

GLADYS MAYLENE BENNETT

GOLD HILL

Summary

Dynamic Office Manager with a proven track record at Centerfield, LLC, excelling in accounts receivable and billing. Recognized for exceptional organizational skills and attention to detail, I automated office operations, enhancing efficiency. Adept at building customer relationships and problem-solving, I consistently ensured accurate financial documentation and reporting.

Overview

9
9
years of professional experience

Work History

Office Manager/Accounts Receivable and Billing Clerk

Centerfield, LLC
Gold Hill
01.2024 - Current
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Developed and implemented office policies and procedures.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Created invoices and tracked accounts receivable using QuickBooks.

Sales Support Specialist

MarVal Treasures
Roseburg
12.2022 - 01.2024
  • Handled incoming and outgoing communication via phone and email.
  • Managed all mail and fax communications.
  • Cultivated strong customer relationships by providing prompt responses to inquiries.
  • Safely prepared packages for shipment according to protocols.
  • Conducted regular monthly assessments of physical stock.
  • Executed additional duties as directed.

Investment Processor

1031 Capital Solutions
Portland
04.2022 - 09.2022
  • Evaluated incoming materials.
  • Prepared essential documents for broker-dealers and sponsors involved in 1031 exchanges.
  • Transferred approved documents into client shared drive on OneDrive.
  • Facilitated seamless closing process by collaborating with Qualified Intermediary and Sponsor.
  • Maintained accuracy by entering data and completing closing checklists in Trello.

Legal Operations Processor

Wells Fargo Bank
Portland
09.2019 - 03.2022
  • Reviewed and interpreted various legal documents to determine (a) type of account to be opened, i.e. Guardianship, Conservatorship, Estate and (b) document met requirements per bank policy; advised bankers regarding reason for decline and action/correction/type of document required for approval.
  • Brought forth the ability to work simultaneously in multiple complex computer programs/databases resulting in a productivity score of 100%.
  • Applied strong attention to detail to ensure the highest level of data entry accuracy and adherence to bank security policies resulting in a consistent Quality Assurance score of 99%.
  • Cross Trained in Level 2 responsibilities to support Department Lead.

Certified Alcohol and Drug Counselor

Volunteers Of America
Portland
07.2017 - 04.2018
  • Worked in collaboration with Child Welfare Case Workers to screen clients for eligibility to FIT Program services; educated case workers and potential clients regarding FIT Program services and benefits.
  • Utilized Microsoft Word to Created an ASAM assessment document from findings of client screening interview, court documents, and complex child welfare case notes.
  • Understood and abide by federal regulation of Alcohol and Drug information, 42CFR Part 2 and HIPAA regulations for client confidentiality.

Certified Alcohol and Drug Counselor

Cascadia Behavorial Healthcare
Portland
05.2016 - 06.2017
  • Supported the Addictions Team as the CADC for the DUI Program.
  • Provided education on DUI Laws and other required curriculum Created monthly progress reports to County Evaluators and/or Judges.
  • Maintained accurate and up-to-date documentation in client electronic medical record associated with billing, assessment, treatment, client progress, consultation, contacts, and other activities in a manner that assured compliance with agency policies and government regulations.

Education

High School Diploma -

Glencoe High School
Hillsboro, OR

Skills

  • Accounts receivable
  • QuickBooks usage
  • Customer service
  • Attention to detail
  • Problem solving
  • Organizational skills
  • Multitasking capacity
  • Office management
  • Time management abilities
  • Documentation and reporting
  • Work Planning and Prioritization
  • Microsoft Office 365

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CulturePaid sick leaveHealthcare benefitsPaid time offCareer advancement

Software

Microsoft Office 365

Quickbooks

Sharepoint

Timeline

Office Manager/Accounts Receivable and Billing Clerk

Centerfield, LLC
01.2024 - Current

Sales Support Specialist

MarVal Treasures
12.2022 - 01.2024

Investment Processor

1031 Capital Solutions
04.2022 - 09.2022

Legal Operations Processor

Wells Fargo Bank
09.2019 - 03.2022

Certified Alcohol and Drug Counselor

Volunteers Of America
07.2017 - 04.2018

Certified Alcohol and Drug Counselor

Cascadia Behavorial Healthcare
05.2016 - 06.2017

High School Diploma -

Glencoe High School

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GLADYS MAYLENE BENNETT