Gladys Menendez
Marshall,MO
Summary
Skilled and compassionate Missouri Associate Drug Counselor (MAADC II) and Site Manager with over 5 years of progressive experience driving positive outcomes in community service, recovery, and rehabilitation. Expertise in managing complex, high-acuity caseloads and coordinating therapeutic interventions for vulnerable populations. Proven ability to lead multidisciplinary collaboration with medical, psychiatric, and correctional departments to establish comprehensive long-term recovery plans and foster personal growth. Recognized for sustained commitment as an essential worker providing critical support throughout challenging periods, such as the COVID-19 pandemic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Substance Abuse Counselor & Site Manager
Power House Community Development
Marshall, MO
03.2019 - Current
- Managed and directed comprehensive case management services, streamlining client progression from initial intake and clinical evaluation through successful discharge and structured aftercare planning.
- Conducted in-depth assessments to identify and address complex physical, mental, and behavioral factors influencing client health and rehabilitation.
- Developed and executed evidence-based individualized treatment and recovery plans, resulting in measurable personal growth and long-term sobriety outcomes.
- Facilitated high-impact individual and group therapy sessions, leveraging proven modalities to promote personal breakthroughs and sustained recovery.
- Coordinated critical care across a multidisciplinary network, serving as the primary liaison between clients, psychiatrists, physicians, nursing staff, social workers, and the Department of Correction (DOC).
- Drove continuous recovery monitoring and progress assessment, proactively adjusting strategies to mitigate high-risk behaviors and reinforce positive life transitions.
Skills
- Comprehensive Case Management (Intake to Aftercare)
- Evidence-Based Therapeutic Intervention
- Clinical Assessment and Evaluation
- Multidisciplinary Coordination (Medical, Psychiatry, Corrections)
- Client Advocacy and Cultural Humility
- Substance Use Disorder Treatment & Recovery Support
- Bilingual- (English/Spanish)
- Case management
- Client confidentiality
- Relapse prevention
- Motivational interviewing
Accomplishments
- Achieved in implementing and providing aftercare services by completing a recovery plan with accuracy and efficiency.
- Achieved in starting the only Spanish recovery group in Saline County through effectively helping the underserved with outpatient resources.
- Collaborated with a team of 4 in the development of the Substance Awareness Traffic Offender Program SATOP in Saline County.
Certification
- Missouri Associate Alcohol Drug Counselor (MAADC II)
- Community Health Worker (CHW)
- Missouri Recovery Support Specialist (MRSS)
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Substance Abuse Counselor & Site Manager
Power House Community Development
03.2019 - Current
Excellence in Execution
Recognized with the Excellence in Execution Award for consistently surpassing recovery performance benchmarks and maintaining superior standards in patient care delivery. Proactively managed high-acuity caseloads while ensuring strict adherence to Missouri Department of Mental Health (DMH) regulatory requirements and evidence-based best practices.