Summary
Overview
Work History
Education
Skills
Certifications Courses
Languages
Timeline
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Gladys Molina

Gladys Molina

Hollywood,USA

Summary

I'm a Self-motivated and results-driven individual with a passion for business management and international trade, ready to bring innovative solutions and strategic vision to a new role. I'm an experienced professional with a strong background in business management and international trade seeking a challenging opportunity to apply my expertise and drive success.

Experienced with handling diverse clerical tasks efficiently and accurately. Utilizes strong organizational and multitasking abilities to support office functions seamlessly. Track record of maintaining accurate records, assisting team members, and ensuring effective communication within workplace.

A professional in administrative support offering valuable experience in managing office tasks and ensuring smooth operations. Known for reliability, adaptability, and collaborative spirit. Proven skills in document handling, schedule management, and customer service, making positive impact on team productivity.

Overview

15
15
years of professional experience

Work History

CLERICAL SPECIALIST

CITY OF HOLLYWOOD
07.2024 - Current
  • Operates a computer, photocopier, shredder, printer, calculator, facsimile machine, typewriter, microfiche, pager or intercom system, NCIC/FCIC Teletype machine, and cash register
  • Responds to telephone or radio inquiries; greets the public, contractors, and vendors; provides information and directs callers; acts as a receptionist
  • Maintains filing systems of correspondence, forms, cards, receipts, permits, plans, reports, and records; maintains logbooks, ledgers, or other audit and tracking records
  • Opens, sorts, and distributes correspondence, inventories, and requisitions supplies and equipment, issues, and processes permit
  • Acts as a liaison between superiors, other City employees, and the public
  • Generates statistics; requests additional information as needed; researches, collects, and compiles data; verifies reports for accuracy; collates reports
  • Responds to or direct inquiries to appropriate personnel or departments
  • Types and proofreads correspondence, reports, forms, permits, bids, applications, invoices, press releases, records, memoranda, and letters from notes, copy or rough drafts, and records minutes of meetings
  • Processes employee payroll records: update accounts payable records and vendor lists; maintain appointment calendar; schedule meetings and activities
  • Must effectively and positively represent the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation
  • Managed administrative tasks for a busy office environment, including data entry and filing
  • Utilized Microsoft Office suite to create and maintain spreadsheets, presentations, and documents
  • Coordinated scheduling and communication between departments to ensure efficient workflow
  • Provided exceptional customer service by answering phones, responding to emails, and greeting clients
  • Assisted with event planning and coordination for company meetings and conferences

ADMINISTRATIVE MANAGER OF INTERNATIONAL RELATIONS

MAX M INVESTORS CORP.
02.2023 - Current

ADMINISTRATIVE MANAGER

MOLINA PROFESSIONAL DESIGN CORP.
03.2022 - Current

REAL ESTATE AGENT - MIAMI ASSOCIATION OF REALTORS

ONE STOP REALTY- HOLGUIN GROUP
03.2022 - Current

FD NUTRITION SVCS GENERAL WORKER

BROWARD COUNTY PUBLIC SCHOOLS FOOD AND NUTRITION SERVICES
02.2024 - 10.2024

VEHICLE SALES ADVISOR

HYUNDAI AUTOCAMP
03.2017 - 08.2021

SALE AND MANUFACTURE OF SPORTSWEAR

MAXGLADYS FASHION
08.2017 - 12.2018

ATM CONSOLE MANAGER

PAN AMERICAN PROTECCIÓN SERVICIE C.A
03.2010 - 12.2017
  • Lead, plan, coordinate, and evaluate the Team's work (14 people)
  • Direct the preparation of the technical documents that are the responsibility of Personnel, such as Regulation of attendance, punctuality, and permanence of the personnel
  • Participate in technical commissions
  • Derive files or requests with the respective indications
  • Development of management indicators, weekly and monthly control panel of ATMADAV coordination
  • Preparation of the billing of the ATM service
  • Control and verification of the billing of excesses, billing of valuations, and installation of ATMs
  • Presentations for the committee, logistics for meetings
  • Managed and monitored ATM operations and transactions for a large financial institution
  • Implemented security measures to protect against fraud and ensure compliance with industry regulations
  • Trained and supervised ATM technicians in maintenance and troubleshooting techniques
  • Developed and maintained relationships with ATM vendors and service providers
  • Led troubleshooting efforts for ATM hardware and software issues to minimize downtime
  • Responsible for maintaining ATM cash levels and reconciling daily transactions
  • Collaborated with the IT department to implement software updates and security patches on the ATM network
  • Performed regular audits and tests to ensure ATM functionality and compliance

Education

MASTER IN BUSINESS MANAGEMENT -

CENTRAL UNIVERSITY OF VENEZUELA UNIVERSITY UNIVERSIDAD CENTRAL
03.2025

ENGLISH -

Sheridan Technical College
Hollywood, FL
03.2025

BACHELOR OF BUSINESS ADMINISTRATION - INTERNATIONAL BUSINESS

HUMBOLDT UNIVERSITY
11.2013

DIPLOMA OF HIGH SCHOOL GRADUATE - BACHILLER EN CIENCIAS

COLEGIO NUESTRA SEÑORA DEL CARMEN
01.2005

Skills

  • Windows

  • MacOS

  • Microsoft Office

  • Google G-Suite

  • Word

  • Excel

  • Outlook

  • PowerPoint

  • OneNote

  • Google Drive

  • Google Docs

  • Google Sheets

  • Google Forms

  • Gmail

  • Strategic planning

  • Market analysis

  • Negotiation

  • Cross-cultural communication

  • Financial analysis

  • Global trade regulations

  • Project management

  • Business development

  • Document management

  • Typing speed

  • Filing systems

  • Scheduling appointments

  • Proofreading

  • Meeting coordination

  • Expense reporting

  • Report preparation

Certifications Courses

  • Certified IRS Tax Preparer, Certified ITIN Agent, Taxes University, 09/01/24, Present
  • Real Estate Agent, One Stop Realty - Holguin Group, 01/01/21, Present
  • Certified Distressed Property Expert (CDPE), 06/01/24, Present
  • Training Course for Emergency Brigades Level I, Seinca, 10/01/16, 24 hours
  • Lean Manufacturing Foundations Workshop, Pan American Protection Service, 07/01/16, 16 hours
  • Excel Basic-Intermediate Course, Didactic Interface, 04/22/16, 24 hours
  • Project Management Workshop, Ing. Luis Uribe and Ing. Alejandro Velo, 2014, 16 hours
  • Implementation of the ACT model in Pan-American culture, Ing. Luis Morillo, 2014, 8 hours
  • Value for the ATM console team, Psic. Verónica Gallego Mengod, 2013, 32 hours
  • Teamwork in ATM of SERPAPROCA, 8 hours
  • Assertive Communication: path to leadership, 8 hours
  • Quality of Service and Internal Customer Service, 8 hours
  • Stress Management with Emotional Intelligence, 8 hours
  • How to achieve impact in telephone communication, Visión Empresarial C.A., 04/29/09, 8 hours
  • Practical Theory Workshop: First Aid, Individual Tactics and Cartography, Colegio Nuestra Señora del Carmen, 06/18/05, 8 hours

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

CLERICAL SPECIALIST

CITY OF HOLLYWOOD
07.2024 - Current

FD NUTRITION SVCS GENERAL WORKER

BROWARD COUNTY PUBLIC SCHOOLS FOOD AND NUTRITION SERVICES
02.2024 - 10.2024

ADMINISTRATIVE MANAGER OF INTERNATIONAL RELATIONS

MAX M INVESTORS CORP.
02.2023 - Current

ADMINISTRATIVE MANAGER

MOLINA PROFESSIONAL DESIGN CORP.
03.2022 - Current

REAL ESTATE AGENT - MIAMI ASSOCIATION OF REALTORS

ONE STOP REALTY- HOLGUIN GROUP
03.2022 - Current

SALE AND MANUFACTURE OF SPORTSWEAR

MAXGLADYS FASHION
08.2017 - 12.2018

VEHICLE SALES ADVISOR

HYUNDAI AUTOCAMP
03.2017 - 08.2021

ATM CONSOLE MANAGER

PAN AMERICAN PROTECCIÓN SERVICIE C.A
03.2010 - 12.2017

BACHELOR OF BUSINESS ADMINISTRATION - INTERNATIONAL BUSINESS

HUMBOLDT UNIVERSITY

DIPLOMA OF HIGH SCHOOL GRADUATE - BACHILLER EN CIENCIAS

COLEGIO NUESTRA SEÑORA DEL CARMEN

MASTER IN BUSINESS MANAGEMENT -

CENTRAL UNIVERSITY OF VENEZUELA UNIVERSITY UNIVERSIDAD CENTRAL

ENGLISH -

Sheridan Technical College

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Gladys Molina