Detail-oriented Accounts Receivable Specialist with over 32 years of experience managing full-cycle AR operations and cash application processes. Skilled in reconciling accounts, resolving complex payment discrepancies, and maintaining accurate financial records. Consistently reduced DSO by implementing efficient collection strategies while providing exceptional customer service. Proficient in multiple accounting software platforms with advanced Excel skills for financial analysis and reporting.
- Post and apply payments through various channels including checks, ACH, credit cards, and wire transfers
- Process customer credit card transactions and maintain secure payment records
- Conduct proactive collection calls for past due invoices, improving cash flow and reducing aging accounts
- Issue and apply credits and debits to customer accounts with precision and accuracy
- Research and resolve chargeback disputes to minimize financial losses
- Prepare and verify daily bank deposits, ensuring complete documentation
- Ensure accurate entry of all cash deposits before month-end closing
- Verify customer account status prior to releasing orders to prevent credit risks
- Coordinate with collection agencies for delinquent account resolution
- Posted cash and chargebacks received from factor (CIT)
- Posted credit card payments to all divisions with accuracy and timeliness
- Reconciled client accounts, credits, and adjustments to maintain accurate financial records
- Prepared deposits for all companies, ensuring complete documentation
- Managed markdown and advertising allowances in accordance with agreements
- Provided invoice copies and proof of deliveries to factor
- Prepared comprehensive end-of-month reports and ensured balanced accounts
- Issued monthly reports to CEO, CFO, and Head of Sales
- Posted cash and chargebacks received from factor (CIT)
- Posted credit card payments to all divisions with accuracy and timeliness
- Reconciled client accounts, credits, and adjustments to maintain accurate financial records
- Prepared deposits for all companies, ensuring complete documentation
- Managed markdown and advertising allowances in accordance with agreements
- Provided invoice copies and proof of deliveries to factor
- Prepared comprehensive end-of-month reports and ensured balanced accounts
- Issued monthly reports to CEO, CFO, and Head of Sales
- Responsible for billing, returns, posting payments, and processing chargebacks
- Provided return authorizations to customers following company procedures
- Furnished proof of deliveries to verify completed transactions
- Handled factor approvals for customer accounts
- Posted cash payments and chargebacks with attention to detail
- Conducted research on chargeback disputes to resolve discrepancies
- Filed claims for lost shipments to recover costs
- Processed write-offs and adjustments according to company policy
- Recorded daily funds deposits with accuracy and timeliness
- Processed payments of bills and disbursed checks
- Tracked and supervised payment commissions to loan officers based on their production reports
- Maintained office equipment and managed inventory of office supplies